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2960G periodic high fan speed

Rpasztor
Level 1
Level 1

Hello all,

let me get this straight:

  • have no live cisco contract, no TAC case etc.
  • device used for private home use, not revenue generating, bought used on ebay, plan to use it for some more years before scrapping it

So I have a WS-C2960G-24TC-L, bought from a seller from a datacenter upgrade. Run initially IOS 12.x latest. I upgraded it to 15.0(2)SE11, but seems my pain has nothing to do with any particular IOS version.

When switch starts up, seems 100% perfect, fan works at acceptable noise level. But after a couple of minutes, the fan goes to full speed. After some minutes, fan goes down to normal speed. Then after a couple of minutes, fan goes up to full speed, and this keeps repeating forever. Environment is 18-20C degree, completely normal (some would say even cool) room temperature.

  • Show env all gives: FAN ok, TEMP ok.
  • Show log gives nothing about TEMP or FAN
  • show tech: no idea what to look for in this

Debug: I have no clue what component to debug, as I couldnt find anything that remotely says like debug TEMP or FAN, most probably for a reason. Debugging ALL would be plain insane, right?

I am suspecting this is clearly a hardware defect. Just not sure what to check or solder on the mainboard? Thermal sensor faulty? Fan RPM reading broken? Fan 3-wires seem in perfect shape.

Has anybody experienced similar FAN crazyness, either on the same switch family, or on similar devices? Was there any solution apart from throwing the whole thing into the junk?

5 Replies 5

marce1000
Hall of Fame
Hall of Fame

 

                          >...device used for private home use, not revenue generating, bought used on ebay, 
  - Consider staying within the home market  products for your needs ; also ebay buying never gets assured of product integrity , also Cisco products are usually acquired with software contracts , to for instance be able to upgrade if the problem would be related to a bug ; summary ; the switch is for business use , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Thanks for the warning.

marce1000
Hall of Fame
Hall of Fame

 

                   - Added (FYI) : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsh60509

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Symptom:

The fan noise of the Catalyst 2960 and Catalyst Express 500 appears to be loud.

Does this apply to my 2960G series of switch

Nobody else has any idea? Just to be clear: I am not complaining about the fan NOISE. I worry about the alternating cyclic fan RPM.