2960X not providing PoE to none Cisco End Points

[PAR]

Hello

We have a new 2960X switch but it isn't sending power to none Cisco end point. We can connect a Cisco access point and it provides power as normal, but when I connect the door access control unit or a Mitel telephone I get the following error message: -

May 13 12:17:47.215: %ILPOWER-7-DETECT: Interface Gi1/0/1: Power Device detected: IEEE PD

May 13 12:17:48.095: %ILPOWER-5-POWER_GRANTED: Interface Gi1/0/1: Power granted

May 13 12:17:48.410: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/1: PD removed

I have tried it on various ports and it appears to be the same.

This is the switch details: -

WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9-M

I have connected the none Cisco end points to a Cisco 2960S and they work fine.

Is it a firmware issue?

Appreciate any advice.

Thanks

Paul.

[Martin L]

1. could be none left , aka no power is available in terms of Watts for that device.  if other devices taken all the power, none is left for next device. check power available / remaining with show power inline command

2. check cable to that device.  from switch u can run command cable test tdr interface Gix/y 

in terms of Gigabit, all 4 pairs - all 8 wires- must be correctly connected/terminated.

3. End-device Or port is failing.  try different end device on same port and/or try different port

Regards, ML
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