3650 Boot Loop After Upgrade to 9.16.12.10a

[peter.alliett1]

Error below for

Catalyst 3650-48PD-S

Rolled back to cat3k_caa-universalk9.16.06.09.SPA.bin for now

Booting...
Interface GE 0 link down***ERROR: PHY link is down

Getting rest of image
Reading full image into memory...Check base package header ...: done = 16384
Getting rest of image
Reading full image into memory....done
Reading full base package into memory...: done = 34200944
Bundle Image
--------------------------------------
Kernel Address : 0x5342f3c0
Kernel Size : 0x43824e/4424270
Initramfs Address : 0x5386760e
Initramfs Size : 0x1c0cf62/29413218
Compression Format: mzip

Bootable image at @ ram:0x5342f3c0
Bootable image segment 0 address range [0x81100000, 0x81da5280] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 377
Loading Linux kernel with entry point 0x81894d40 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

Linux version 4.9.177 (xelinux@sjc-xelinux1) (gcc version 5.3.0 (GCC) ) #1 SMP Fri Jun 7 18:13:03 PDT 2019
CVMSEG size: 2 cache lines (256 bytes)
Cavium Inc. SDK-5.1.0
bootconsole [early0] enabled
CPU0 revision is: 000d900a (Cavium Octeon II)
Checking for the multiply/shift bug... no.
Checking for the daddiu bug... no.
Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(1,0)

[Leo Laohoo]

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@peter.alliett1 wrote:

Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(1,0)

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Cold reboot (remove the power cable) the switch. 

If still does not work, boot into ROMMON and export the config off the switch. 

Copy the firmware into a USB flash drive and then use the command below to completely re-flash the flash: 

emergency-install usbflash:cat3k_caa-universalk9.16.12.10a.SPA.bin

[peter.alliett1]

I've already done that it does not work it does the same thing installing from USB / TFTP

Even tried

cat3k_caa-universalk9ldpe.16.12.01.SPA.bin

 which does the same thing.

As I said rolling it back to

Everest-16.6.X all is good

[marce1000]

   - Check ROMMON version and or  you  may need to upgrade it ,

 M.

[Ruben Cocheno]

@peter.alliett1 

I would probably open a TAC case at this point, everything looks right from my point of view.

[peter.alliett1]

Seems to be a hardware issue now as no matter what image I load

Can't open TAC case this device has no contact on it

Booting...Up 1000 Mbps Full duplex (port 0) (SGMII)

Getting rest of image
Reading full image into memory...Check base package header ...: done = 16384
Getting rest of image
Reading full image into memory....done
Reading full base package into memory...: done = 22306936
Bundle Image
--------------------------------------
Kernel Address : 0x53779388
Kernel Size : 0x34ec3d/3468349
Initramfs Address : 0x53ac7fc5
Initramfs Size : 0x119e8b3/18475187
Compression Format: mzip

Bootable image at @ ram:0x53779388
Bootable image segment 0 address range [0x81100000, 0x81b8adc0] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 623
Loading Linux kernel with entry point 0x816903c0 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

Mainboard hardware authentication failed. Abort init ...

Mainboard hardware authentication failed. Abort init ...

Mainboard hardware authentication failed. Abort init ...

[marce1000]

                             >...Mainboard hardware authentication failed
       - FYI  : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn16574

 M.

[Leo Laohoo]

---

@peter.alliett1 wrote:
Mainboard hardware authentication failed. Abort init ...

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The I2C chip is failing.  

There is nothing else to do but to RMA the switch.