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Beginner

3650 crashes after upgrading to 16.12.3a

3 3650-24PDM switches upgraded to 16.12.3a. 

 

Then 2 of them crash with a Critical software exception.  One of these even repeatedly crashes, 3 times in 3 days.

Last reload reason: Critical software exception

 

 

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Beginner

Re: 3650 crashes after upgrading to 16.12.3a

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VIP Mentor

Re: 3650 crashes after upgrading to 16.12.3a

what version was before - do you have complete logs capture when it crashed?

 

can you post dir output here?

BB
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Beginner

Re: 3650 crashes after upgrading to 16.12.3a

Thanks for the answers!

 

Previous version was 16.6.3

 

S007#sh ver
Cisco IOS XE Software, Version 16.12.03a
Cisco IOS Software [Gibraltar], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.12.3a,

 

June 20 was the day of the upgrade.

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Hall of Fame Community Legend

Re: 3650 crashes after upgrading to 16.12.3a

Post the complete output to the following commands: 

sh version
dir flash-<STACK NUMBER THAT CRASHED>:core
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Beginner

Re: 3650 crashes after upgrading to 16.12.3a

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