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4124
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9200 stack reboots itself

BorislavPenchev0962
Level 3
Level 3

‎06-22-2021 01:48 AM - edited ‎06-22-2021 01:49 AM

Hi,

we noticed after few days reboot occur on only one stack of 6 x 9200 Switches

Reload Reason Switch 1: stack merge
Reload Reason Switch 2: stack merge
Reload Reason Switch 3: lost both active and standby
Reload Reason Switch 4: lost both active and standby
Reload Reason Switch 6: lost both active and standby

then Switch 5 become the new Master. Switch 5 is not rebooting.

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
1 52 C9200L-48P-4X 17.05.01 CAT9K_LITE_IOSXE INSTALL
2 52 C9200L-48P-4X 17.05.01 CAT9K_LITE_IOSXE INSTALL
3 52 C9200L-48P-4X 17.05.01 CAT9K_LITE_IOSXE INSTALL
4 52 C9200L-48P-4X 17.05.01 CAT9K_LITE_IOSXE INSTALL
* 5 52 C9200L-48P-4X 17.05.01 CAT9K_LITE_IOSXE INSTALL
6 52 C9200L-48P-4X 17.05.01 CAT9K_LITE_IOSXE INSTALL

Configuration register is 0x102

this has been tested with no change - still reboots on16.9, 16.12 and 17.5

do you know what would be this coming from ?

 

Regards

Boris

Labels:
0 Helpful
8 Replies 8

Leo Laohoo
Hall of Fame
Hall of Fame

‎06-22-2021 02:00 AM

Please post the complete output to the command "dir".  
NOTE:  Remove only the switch name.  Leave the rest alone.  

0 Helpful

balaji.bandi
Hall of Fame
Hall of Fame

‎06-22-2021 02:03 AM

Can you post  show run and show switch. make sure stack ring is ok and 100% can you post some logs if you have any ?

 

we noticed after few days reboot occur on only one stack of 6 x 9200 Switches

is the stack automatic rebooting ?   or only 1 switch ?( i would not advise go to 17.5 ) i would be happy if you can be 16.12 .X  or 17.3.X

 

BB

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0 Helpful

BorislavPenchev0962
Level 3
Level 3
In response to balaji.bandi

‎06-22-2021 07:25 AM

we are currently not able to follow the exact order of reboots, but l think we found something in regards to the stack ring(marked in red), is this related to the stack cables or stack modules ?

 

show switch stack-ports detail

1/1 is OK Loopback No

Cable Length 50cm     Neighbor 2

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  10898 bytes/sec

Five minute output rate 1058 bytes/sec

     11770465215 bytes input

     3437064012 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

1/2 is OK Loopback No

Cable Length 300cm    Neighbor 6

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  8803 bytes/sec

Five minute output rate 1146 bytes/sec

     8884951374 bytes input

     3421613543 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

2/1 is OK Loopback No

Cable Length 50cm     Neighbor 3

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  10625 bytes/sec

Five minute output rate 20636 bytes/sec

     10390861727 bytes input

     17501641740 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

2/2 is OK Loopback No

Cable Length 50cm     Neighbor 1

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  8535 bytes/sec

Five minute output rate 20458 bytes/sec

     7543685499 bytes input

     17316488501 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

3/1 is OK Loopback No

Cable Length 50cm     Neighbor 4

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  1564 bytes/sec

Five minute output rate 967 bytes/sec

     5046488096 bytes input

     1350679529 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

3/2 is OK Loopback No

Cable Length 50cm     Neighbor 2

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  1291 bytes/sec

Five minute output rate 791 bytes/sec

     4731861253 bytes input

     1195773176 bytes output

CRC Errors

              Data CRC 38197

          Ringword CRC 7670340

           InvRingWord 8995

           PcsCodeWord 7556369

4/1 is OK Loopback No

Cable Length 50cm     Neighbor 5

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  7364 bytes/sec

Five minute output rate 926 bytes/sec

     14076110015 bytes input

     1716979384 bytes output

CRC Errors

              Data CRC 1

          Ringword CRC 0

           InvRingWord 1

           PcsCodeWord 0

4/2 is OK Loopback No

Cable Length 50cm     Neighbor 3

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  4836 bytes/sec

Five minute output rate 1069 bytes/sec

     10458639405 bytes input

     1891634720 bytes output

CRC Errors

              Data CRC 1

          Ringword CRC 0

           InvRingWord 21

           PcsCodeWord 0

5/1 is OK Loopback No

Cable Length 50cm     Neighbor 6

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 2

Five minute input rate  2324 bytes/sec

Five minute output rate 3712 bytes/sec

     10291617571 bytes input

     14504733203 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

5/2 is OK Loopback No

Cable Length 50cm     Neighbor 4

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 2

Five minute input rate  2223 bytes/sec

Five minute output rate 2429 bytes/sec

     10005706646 bytes input

     9404352858 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

6/1 is OK Loopback No

Cable Length 300cm    Neighbor 1

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  20243 bytes/sec

Five minute output rate 5292 bytes/sec

     10147944585 bytes input

     1907939847 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

6/2 is OK Loopback No

Cable Length 50cm     Neighbor 5

Link Ok Yes Sync Ok Yes Link Active Yes

Changes to LinkOK 1

Five minute input rate  18563 bytes/sec

Five minute output rate 5045 bytes/sec

     7683725993 bytes input

     1716050886 bytes output

CRC Errors

              Data CRC 0

          Ringword CRC 0

           InvRingWord 0

           PcsCodeWord 0

0 Helpful

marce1000
VIP
VIP
In response to BorislavPenchev0962

‎06-22-2021 08:15 AM

 

 - Check the Stack Cabling , verify that all connections are solid and good.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

balaji.bandi
Hall of Fame
Hall of Fame
In response to BorislavPenchev0962

‎06-22-2021 08:29 AM

When you get chance, worth to turn off the whole stack, and reseat the cables and test

 

BB

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marce1000
VIP
VIP

‎06-22-2021 02:09 AM

 

 - Check the logs when this happens, preferably use a syslog-server, so that logging can be monitored at all times, sometimes production-situations and corresponding info's can be indicative of an upcoming problem and or 'last gasp' information may also get logged on the syslog-server.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
0 Helpful

BorislavPenchev0962
Level 3
Level 3
In response to marce1000

‎06-29-2021 06:59 AM

we switched stack cables from 3/2 to 2/2 and seems this has resolved the issue.

 

thanks all

0 Helpful

balaji.bandi
Hall of Fame
Hall of Fame
In response to BorislavPenchev0962

‎06-29-2021 07:42 AM

Glad all good, we were suspected Physcal cables as before.

 

BB

***** Rate All Helpful Responses *****

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0 Helpful
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