9500-40X - Smart License Registration succeeded, but "First Attempt Pending"

[lauresfrank]

Hi,

we have two StackWise-Virtual Systems, which show a deviant behavoir in terms of licensing although they were activated the same way. One system shows "First Attempt Pending", although "Last Renewal Attempt: SUCCEEDED".

Software: 16.9.2 Fuji

System - normal:

Normal#show license status
Smart Licensing is ENABLED
 
Utility:
  Status: DISABLED
 
Data Privacy:
  Sending Hostname: yes
    Callhome hostname privacy: DISABLED
    Smart Licensing hostname privacy: DISABLED
  Version privacy: DISABLED
 
Transport:
  Type: Callhome
 
Registration:
  Status: REGISTERED
  Smart Account: XXX
  Virtual Account: DEFAULT
  Export-Controlled Functionality: Allowed
  Initial Registration: SUCCEEDED on Dec 11 16:17:20 2018 MET  Last Renewal Attempt: SUCCEEDED on Mar 29 08:13:34 2019 MET
  Next Renewal Attempt: Sep 25 08:13:33 2019 MET
  Registration Expires: Mar 28 08:08:31 2020 MET
 
License Authorization:
  Status: AUTHORIZED on Mar 29 08:25:42 2019 MET
  Last Communication Attempt: SUCCEEDED on Mar 29 08:25:42 2019 MET
  Next Communication Attempt: Apr 28 08:25:42 2019 MET
  Communication Deadline: Jun 27 08:19:41 2019 MET
 
Export Authorization Key:
  Features Authorized:
    <none>

System - not normal

Not normal#show license status
Smart Licensing is ENABLED
 
Utility:
  Status: DISABLED
 
Data Privacy:
  Sending Hostname: yes
    Callhome hostname privacy: DISABLED
    Smart Licensing hostname privacy: DISABLED
  Version privacy: DISABLED
 
Transport:
  Type: Callhome
 
Registration:
  Status: REGISTERED
  Smart Account: XXX
  Virtual Account: DEFAULT
  Export-Controlled Functionality: Allowed
  Initial Registration: First Attempt Pending  Last Renewal Attempt: SUCCEEDED on Mar 29 08:16:53 2019 MET
  Next Renewal Attempt: Sep 25 08:16:53 2019 MET
  Registration Expires: Mar 28 08:11:51 2020 MET
 
License Authorization:
  Status: AUTHORIZED on Mar 29 08:24:30 2019 MET
  Last Communication Attempt: SUCCEEDED on Mar 29 08:24:30 2019 MET
  Next Communication Attempt: Apr 28 08:24:30 2019 MET
  Communication Deadline: Jun 27 08:18:29 2019 MET
 
Export Authorization Key:
  Features Authorized:
    <none>

Any ideas why the second system shows "First Attempt Pending", although "Last Renewal Attempt: SUCCEEDED" ?

Best Regards

[balaji.bandi · Accepted solution]

what is the IOS XE Version running : show version

if this is fuji, check some bugs reported.(i can not confirm until we see the show version)

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvh85225/?rfs=iqvred

[lauresfrank]

Sorry, this is 16.9.2. Fuji, yes.