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C2960 Switch POST Failure

John Katsoulas
Level 1
Level 1

I have a C2960-24TT-L Switch with the following problem:

When the Power Cord is plugged in the Switch, all switch indicator LEDs go on very briefly. Then SYST LED blinks very briefly, goes on steady and remains at this state without any indication at the console.

Tried the reset by holding the MODE button while plugging in power but I still get no indication at the console. All is fine with console, meaning that if I take out the cable and plug it in another switch, then I see all that there is there to be seen.

My question: Is the switch beyond repair or is there something that can be done to get the switch to run POST and boot at rommon so that I can reload SW and configs?

Thank you

1 Accepted Solution

Accepted Solutions

InayathUlla Sharieff
Cisco Employee
Cisco Employee

HI John,

You have already tried basic TS, but you dont happen to see anything on the console after reseating the device.

Try this once;

http://www.cisco.com/en/US/docs/switches/lan/catalyst2960/hardware/quick/guide/9368.pdf

else as Reza stated go ahead and open the RMA for this box to get the replacement for the same.

Regards

Inayath

View solution in original post

3 Replies 3

Reza Sharifi
Hall of Fame
Hall of Fame

Most likely, there is a hardware failure.  If you have a service contract, RMA it to Cisco

HTH

InayathUlla Sharieff
Cisco Employee
Cisco Employee

HI John,

You have already tried basic TS, but you dont happen to see anything on the console after reseating the device.

Try this once;

http://www.cisco.com/en/US/docs/switches/lan/catalyst2960/hardware/quick/guide/9368.pdf

else as Reza stated go ahead and open the RMA for this box to get the replacement for the same.

Regards

Inayath

Very helpful.

Thank you all

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