c3560cx web management not working after firmware reflash

[radio horeb]

Hi everyone,

after an unsuccsessful firmware update attempt (via the WebUI) yesterday, I managed to reflash the firmware via Xmodem and got the switch back running, however the WebUI doesn't work properly yet.

After my first boot attempt I had the .bin in the root directory of flash, which led to a generic webUI with terminal input and stuff. So I realized the firmware image should be in the corresponding directory (with the html directory and so on), so I copied the .bin into thhat folder. Now if I try to access WebUI I get the password request but after entering I see the loading ajax but after that the page stays blank (no error, the page is loaded as I can see with the browser developer tools).

Before the firmware crash the firmware worked just fine, so I doubt that the problem is in the conf.

Best regards,
Dominik

[Seb Rupik · Accepted solution]

Hi there,

If you are using the webGUI then you need the .tar system image file, not just the .bin file. Either copy of the .tar file to flash or extract it from a remote server using the archive command,  eg:

archive download-sw tftp://192.168.1.1/c3560cx-universalk9-tar.152-7.E3.tar

This will create the correct directory structure and contents for the release.

cheers,

Seb.

[Karsten Iwen · Accepted solution]

With your approach, the bin-version and the UI don't match any more. Best to do a new upgrade with the tar-file from the command line:

archive dl-software tftp://the-tar-file-for-the-switch

[radio horeb]

@Karsten Iwen @Seb Rupik Thanks guys, I will try that right now and probably solve the problem.

[radio horeb]

She's back, thanks guys!