C3650 24 ts-s firmware is not updating using TFTP

[pritamjitbiswas]

hi,

we have an HSRP but the firmware of standby switch is not updating from TFTP server showing time out and when we login from WEB GUI we can only able to login as monitor mote there is nothis we can configure.

[balaji.bandi]

based on the screenshot - you need to conduct couple of test.

TFTP :

1. make sure you able to reach TFTP Server 

2. what kind of TFTP Server is this (if it is installed on windows, check any windows Frewwall enabled)

3. for testing before you copy file, copy your running config to tftp server and check is this work.

4. then copy from TFTP to flash ( make sure your image is in TFTP root folder to copy)

USB copy :

copy usbflash0: flash:

[pritamjitbiswas]

i have tried with USB but the problem remain same. and also when we are login in WEB GUI we only able to login as monitor mode there is no configuration option. do we need to use some command to create a admin user . 

[balaji.bandi · Accepted solution]

You need to RBAC for that user, what level acces the user is ?  it required admin priv 15 to get all access.

[marce1000]

 - Besides other reply also check logs of the tftp server, if nothing is seen it means the switch is not reaching the tftp server.

 M.

[Georg Pauwen]

Hello,

check the security settings configured on your TFTP server. In e.g. tftpd32, 'Standard' is the default. Set that to 'None'. 

[CERKYR]

Same kind of problem on a 9200L with the same version, too.

h t t p s : / / community.cisco. com/t5/discussions-de-routage-et/catalyst-9200l-upgrade-firmware-using-tftp-failed/m-p/4295522#M542

Enough free space on th switch ? : 

show memory