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C3850-12XS-10G-SFP+ - Trouble with initial stacking

GregH.NY
Level 1
Level 1

Hello. I am a newbi at configureing two new C3850 as a stack. In the past I have had no issues stacking C3750's but for some reason I am having a hard time stacking C3850's.
Below I ran some commands of the first switch in the stack.
I appreciate any help resolving this issue.

Both switches IOS versions are the same (03.07.04E)
Both switches license feature versions are the same

SW1#sh license feature-version
Feature Name Version
---------------------------
ipservices 1.0
ipservices eval 1.0
ipbase 1.0
ipbase eval 1.0
lanbase 1.0
apcount eval 1.0
apcount 1.0
apcount 1.0

I plugged in both stacking cables. Upon plugging them in I get the following messages:

*Nov 30 14:07:08.000: %PLATFORM_STACKPOWER-6-CABLE_EVENT: Switch 1 stack power cable 2 inserted
*Nov 30 14:07:29.138: %PLATFORM_STACKPOWER-6-LINK_EVENT: Switch 1 stack power protocol is up on cable 2
*Nov 30 14:07:53.271: %PLATFORM_STACKPOWER-6-CABLE_EVENT: Switch 1 stack power cable 1 inserted

The stack only shows one switch: (SW1 I made priority 15, SW2 (not shown) I left at priority 1)

SW1#sh switch
Switch/Stack Mac Address : 006c.bcd4.3500 - Local Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
------------------------------------------------------------
*1 Active 006c.bcd4.3500     15       V02      Ready

SW1#sh switch stack-ports summary

Sw#/Port# Port Status Neighbor Cable Length Link OK Link Active Sync OK #Changes to LinkOK In Loopback
-------------------------------------------------------------------------------------------------------------------
1/1              DOWN       NONE      No cable        No         No             Yes              0                 Yes
1/2              DOWN       NONE      No cable        No         No             Yes              0                 Yes

SW1#sh switch neighbors
Switch # Port 1 Port 2
-------- ------ ------
1            None    None

I made sure that the stack ports were enabled on both switches:
#switch 1 stack port 1 enable
#switch 1 stack port 2 enable

SW1#sh redundancy
Redundant System Information :

------------------------------
Available system uptime = 16 hours, 44 minutes
Switchovers system experienced = 0
Standby failures = 0
Last switchover reason = not known

Hardware Mode = Simplex
Configured Redundancy Mode = SSO
Operating Redundancy Mode = SSO
Maintenance Mode = Disabled
Communications = Down Reason: Simplex mode

Current Processor Information :
------------------------------
Active Location = slot 1
Current Software state = ACTIVE
Uptime in current state = 16 hours, 44 minutes
Image Version = Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.07.04E RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Thu 19-May-16 11:48 by prod_rel_t
BOOT = flash:packages.conf
Configuration register = 0x102

Peer (slot: 0) information is not available because it is in 'DISABLED' state

SW1#sh redundancy states
my state = 13 -ACTIVE
peer state = 1 -DISABLED
Mode = Simplex
Unit ID = 1

Redundancy Mode (Operational) = SSO
Redundancy Mode (Configured) = SSO
Redundancy State = Non Redundant
Manual Swact = disabled (system is simplex (no peer unit))

Communications = Down Reason: Simplex mode

client count = 91
client_notification_TMR = 360000 milliseconds
keep_alive TMR = 9000 milliseconds
keep_alive count = 0
keep_alive threshold = 9
RF debug mask = 0

Thanks

1 Accepted Solution

Accepted Solutions

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Are these 12 port SFP/SFP+ fiber switches?

If yes, I am confused by the log message (Switch 1 stack power cable 2 inserted) as it indicates you inserted the power stacking cables and not the data stacking cables.  Can you reconfirm that you are inserting the data stacking cables?

HTH

View solution in original post

4 Replies 4

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Are these 12 port SFP/SFP+ fiber switches?

If yes, I am confused by the log message (Switch 1 stack power cable 2 inserted) as it indicates you inserted the power stacking cables and not the data stacking cables.  Can you reconfirm that you are inserting the data stacking cables?

HTH

Yes they are. C3850-12XS-10G-SFP+ to be exact. Sorry for the confusion.

After looking into it they are power stacking cables. pn# 37-1122-01.

So to create a stack we need data stacking cables right?

If so where do they plug in? Will we need to buy a module in order to use data stacking cables?

Sorry Im not that familiar with C3850's.

Thanks

Nevermind. I found seperate cables which are the data cables.

Thanks for your help.

ETA: (Face/palm) LOL

Good to know you found the right cables. :-)

Good luck!