C9300- Stack member rebooted

[Tijo John]

C9300- Stack member rebooted with below error.

Kindly help to get the reason for reload and solution.

[balaji.bandi]

what is the version of IOS XE Code running   ?

After reboot is this joined the stack ? is this keep rebooting ?

First I would check if any stack cables were loose. when the stack member reboot, post complete logs if you have captured them.

suggest upgrading to the latest code 17.3.6  or 17.6.4  (if you have not upgraded already)

if this keeps rebooting so often contact TAC.

[Tijo John]

Hi Balaji,

what is the version of IOS XE Code running   ? 17.3.6

After reboot is this joined the stack ? yes- is this keep rebooting ? NO

First I would check if any stack cables were loose. when the stack member reboot, post complete logs if you have captured them.

suggest upgrading to the latest code 17.3.6  or 17.6.4  (if you have not upgraded already)

if this keeps rebooting so often contact TAC.

[balaji.bandi]

This required to check any crash log produced check by issue dir and check any crash log produced

check some troubleshooting tips : (same for Cat 9K switches)

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-9200-series-switches/216945-outputs-to-collect-in-the-event-of-crash.html

[Leo Laohoo]

Ok, so this stack is on 17.3.6, right? 

Please post the complete output to the command "dir flash:tracelogs | ex bin".