Cannot delete DATA and DATA.bin file on Catalyst 4500

[michael brock]

Cannot delete the data.bin file that resides in the Crashinfo directory Catalyst 4500

We are getting rid of some C4500's and I am clearing all configurations from the switch, but I cannot figure out how to delete the DATA and the DATA.BIN files out of the Crashinfo directory. 

Any help is greatly appreciated.

Also, please download the screenshot, then open it.

[michael brock]

We are getting rid of some C4500's and I am clearing all configurations from the switch, but I cannot figure out how to delete the DATA and the DATA.BIN files out of the Crashinfo directory. 

Any help is greatly appreciated.

Also, please download the screenshot, then open it.

[Mark Malone]

Hi
can you not just delete the whole crashfile from flash where its stored ?
delete flash:crash....

[michael brock]

No sir. Here are all the files available from all directories that will allow the delete command:

C45-305-02-A#delete ?
  /force          Force delete
  /recursive      Recursive delete
  bootflash:      File to be deleted
  cat4000_flash:  File to be deleted
  nvram:          File to be deleted
  slot0:          File to be deleted

Here are the files within each one of those directories

C45-305-02-A#dir bootflash:?
bootflash:cat4500-ipbasek9-mz.122-54.SG1.bin

C45-305-02-A#dir cat4000_flash:?
cat4000_flash:vlan.dat

C45-305-02-A#dir nvram:
Directory of nvram:/

  512  -rw-        8287                    <no date>  startup-config
  513  ----        3570                    <no date>  private-config
  514  -rw-        8287                    <no date>  underlying-config
    1  ----           0                    <no date>  rf_cold_starts
    2  ----          90                    <no date>  persistent-data
    3  -rw-           0                    <no date>  ifIndex-table

C45-305-02-A#dir slot0:?
slot0:cat4500-entservicesk9-mz.122-54.SG1.bin
slot0:cat4500-ipbasek9-mz.122-54.SG1.bin-Sup2

I have no idea where this crashinfo:/ directory is stored and this seems pretty crazy that it cannot be deleted, as the Data.Bin file actually displays IP addresses.

Directory of crashinfo:/

    1  -r--       11113                    <no date>  data
    2  -r--       28488                    <no date>  data.bin

Thanks again for any and all help!

[michael brock · Accepted solution]

Thank you all for the help. Since we are running fairly old Supervisor modules, the recommended commands will not work, as the files are Read Only. I opened a case with Cisco TAC and the had the solution:

SW1#erase /all non-default

Take in to account that this command should erase everything foreign to the switch including the iOS code and configurations.

[Mark Malone]

Thanks for posting the fix back to the forum ,wasn't aware of that command and I'm sure others will find it useful

[00u1ab28axbOOzhqE5d7]

Did you have any luck removing them. I have a 4948 with the same issue.