07-07-2011 08:49 PM - edited 03-10-2019 12:15 PM
there is a C3650x-24 switch , then excute the 'show license status' command, have the following output, it's have an 'fail' keyword :Device Credential Verification: FAIL
I don'g understand what that's mean ? can anyone tell me
thanks!
Switch#sh license status
License Type Supported
permanent Non-expiring node locked license
extension Expiring node locked license
evaluation Expiring non node locked license
License Operation Supported
install Install license
clear Clear license
annotate Comment license
save Save license
revoke Revoke license
call-home License call-home
Call-home Operation Supported
show pak Display license pak via call-home
install Install license via call-home
revoke Revoke license via call-home
resend Fetch license via call-home
Device status
Device Credential type: DEVICE
Device Credential Verification: FAIL
Rehost Type: DC_OR_IC
07-08-2011 12:27 AM
Can you provide show ver for the device? and is this issue causing any problems on the switch?
07-08-2011 12:56 AM
this question is my customer email to me, It seems no other issue
Switch#sh ver
Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 12.2(53)SE2, RELEASE SOFTWARE (f
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Wed 21-Apr-10 04:26 by prod_rel_team
Image text-base: 0x00003000, data-base: 0x02400000
ROM: Bootstrap program is C3560E boot loader
BOOTLDR: C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(53r)SE1, RELEASE SOFTWARE (fc1)
Switch uptime is 2 minutes
System returned to ROM by power-on
System image file is "flash:/c3560e-universalk9-mz.122-53.SE2/c3560e-universalk9-mz.122-53.SE2.bin"
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
License Level: ipbase
License Type: Permanent
Next reload license Level: ipbase
cisco WS-C3560X-24 (PowerPC405) processor (revision A0) wi
*Mar 1 00:02:13.102: %LINK-5-CHANGED: Interface Vlan1, changed state to administratively down
*Mar 1 00:02:13.102: %LINK-5-CHANGED: Interface FastEthernet0, changed state to administratively do
Processor board ID XXXXXX
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : XXXXXX
Motherboard assembly number : XXXXXX
Motherboard serial number : XXXXXX
Model revision number : A0
Motherboard revision number : A0
Model number : WS-C3560X-24T-S
Daughterboard assembly number : XXXXXX
Daughterboard serial number : XXXXXX
System serial number : XXXXXX
Top Assembly Part Number : XXXXXX
Top Assembly Revision Number : A0
Version ID : V01
CLEI Code Number : XXXXXX
Hardware Board Revision Number : 0x02
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3560X-24 12.2(53)SE2 C3560E-UNIVERSALK9-M
Configuration register is 0xF
Switch#
Switch#
Switch#sh license status
License Type Supported
permanent Non-expiring node locked license
extension Expiring node locked license
evaluation Expiring non node locked license
License Operation Supported
install Install license
clear Clear license
annotate Comment license
save Save license
revoke Revoke license
call-home License call-home
Call-home Operation Supported
show pak Display license pak via call-home
install Install license via call-home
revoke Revoke license via call-home
resend Fetch license via call-home
Device status
Device Credential type: DEVICE
Device Credential Verification: FAIL
Rehost Type: DC_OR_IC
07-08-2011 11:32 AM
Thanks.
Was it like this since starting? Or you tried doing some changes to the device and ended up seeing like this?
07-08-2011 12:14 PM
Was an IOS upgrade done recently? Newer images has a new feature of autheticating the hardware. If it is a new device, I would suggest to contact your reseller. If not, please open a TAC case.
http://www.cisco.com/cisco/web/support/index.html
AJ.
07-09-2011 09:37 AM
I would also suggest to open a case with TAC.
07-08-2019 08:12 PM
any update on this issue.
I have faced the same issue with 4331 router.
06-30-2020 11:26 AM
02-28-2024 01:16 PM
Hi everyone,
I have the same problem with ISR4331-SEC/K9 and WS-C3560CX-8PC-S. Does anybody know how to resolve it and what the reason is?
Thank You
01-10-2025 08:19 PM
also same issue. router feature sets all appear to work as well... frustrating...
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