Catalyst 3650 stack issue - Page 2

Rohit Mangotra · ‎04-05-2019

Hi,

I am trying to stack 2 3650 switch with same IOS both of them are L2 LAN based switches. When I connect the two switches I get the error mentioned below.

Bootable image at @ ram:0x5342f388
Bootable image segment 0 address range [0x81100000, 0x81b8adc0] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 377
Loading Linux kernel with entry point 0x816903a0 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

Final tar file: mcu_ucode_bundle_8_1_0.tar

*** Stack adapter authentication failed on stack port 1 on switch 2 ***

Stack Adapter Auth Fail : SIF_SERDES_CABLE_EASTBOUND
Waiting for 120 seconds for other switches to boot
All switches in the stack have been discovered. Accelerating discovery

Chassis 2 reloading, reason - active removed before switch became ready
Apr 4 10:49:44.008 R0/0: %PMAN-5-EXITACTION: Process manager is exiting: reload fp action requested
Apr 4 10:49:52.640 R0/0: %PMAN-5-EXITACTION: Process manager is exiting: rp processes exit with reload switch code

octeon_wdt: WDT device closed unexpectedly. WDT will not stop!
reboot: Restarting system

Switch#sh switch
Switch/Stack Mac Address : 58f3.9cac.0f80 - Local Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
------------------------------------------------------------
1 Member 0000.0000.0000 0 V04 Removed
*2 Active 58f3.9cac.0f80 1 V01 Ready

Have anyone seen this issue before. Anything I can do to fix this issue?

Thanks in advance

Kind Regards

Rohit.

ricardogarcia2 · ‎06-16-2020

I opened a case with the TAC and diagnosed a hardware failure and requested RMA

@Philip Denton wrote:
Upgrading from 16.3(8) to 16.6(6) did not fix the issue. What else can I try?

*** Stack adapter authentication failed on stack port 1 on switch 1 ***

Jul 12 16:52:05.819 RP0/0: %PMAN-3-PROCHOLDDOWN: The process sif_mgr has been helddown (rc 134)
Jul 12 16:52:06.025 RP0/0: %PMAN-0-PROCFAILCRIT: A critical process sif_mgr has failed (rc 134)
Jul 12 16:52:06.257 RP0/0: %PMAN-3-RELOAD_RP: Reloading: Switch will be reloaded
Chassis 0 reloading, reason - Non participant detected
Jul 12 16:52:14.650 FP0/0: %PMAN-5-EXITACTION: Process manager is exiting: reload fp action requested
Jul 12 16:52:19.048 RP0/0: %PMAN-5-EXITACTION: Process manager is exiting: rp procesJul 12 16:52:51.101 RP0/0: %PMAN-3-PROCESS_NOTIFICATION: System report /crashinfo/system-report_local_20190712-165244-Universal.tar.gz (size: 7426 KB) generated
octeon_wdt: WDT device closed unexpectedly. WDT will not stop!
reboot: Restarting system

Philip Denton · ‎06-17-2020

It's been a while since I wrapped up this project, but I think I was able to RMA the stack modules instead of the switches themselves. Despite having the same part numbers, the new ones worked fine. Maybe I got counterfeit knockoffs in the first round? Who knows....