ipbase = IP Base feature set with no encryption (like SSH).
ipbasek9 = IP Base feature set with encryption
So no difference.
Can you find another vendor who's willing to take over your account?
It has been decided that we are going to drop the current vendor as well as retire this old unit and purchase a more modern and up to date unit. Thank you Leo for all of your help though. It is appreciated.
Talk to your Cisco SE/AM/PSS.