Catalyst C9300, card C9300-NM-8X, gbic SFP-10G-T-X

[nicolas.sandraz]

Hello every body,

I have this setup (object of this post), but i can't use 10G copper connexion to my computer.

Every time i used a TenGigabitEthernet1/0/X (with X 1 to 8), the interface go down with err-disabled on "sh interface".

The message is 

gbic-invalid error detected on te1/1/X, putting Te1/1/X in err-disabled

Does this gbic is not supported on this additional module? If yes, wich gbig i have to used for a 10G connexion on copper link?

Best regards,

Nicolas

C9300 version 17.03.03

[balaji.bandi]

what is the Full model of Cat 9300 switch. is this  SFP-10G-T-X From cisco or 3rd party ?

check module support :

https://tmgmatrix.cisco.com/?si=SFP-10G-T-X

if it is 3rd party  try below :

(config)#service unsupported-transceiver

(config)#no errdisable detect cause gbic-invalid

[nicolas.sandraz]

Hi Balajy Bandi,

My catalyst is a C9300-48P-E, the gbic i used if a real Cisco gbit
SFP-10G-T-X (SN : MTC25190D8E witch Cisco stiker).

With the both commands there is no change, I can't use my gbic to make a
10G connexion. When i plug it on my module, the message
"%PLATEFORM_PM-6-MODULE_ERRDISABLE : The inserted SFP module with interface
name Te1/1/X is not supported".

But now the interface status is no more "err-disabled", but "notconnect".

So is there a Gbic with copper media compatible to the C9300-NM-8X module?

Best regards,
Nicolas

[balaji.bandi]

All ports in the C9300-NM-8X module default to 10 G  - so technically should support cisco SFTP ( I have not tested 10GB copper SFP)

Can you post

show interface ten 1/1/X trans details

show interface ten 1/1/X trans

show interface ten 1/1/X

I would like to see if the SFP recognised.

if the SFP recognised, try no negotiation can results any success (this is for testing - this is not solution)

speed nonegotiate

[nicolas.sandraz]

Hi,

Message i have after i plugin the gbic :
*Sep 24 20:11:39.849: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP
module with interface name Te1/1/8 is not supported

c9300#sh interfaces tenGigabitEthernet 1/1/8 transceiver detail
Diagnostic Monitoring is not implemented

c9300#sh interfaces tenGigabitEthernet 1/1/8 transceiver
Diagnostic Monitoring is not implemented.

c9300#sh interfaces tenGigabitEthernet 1/1/8
TenGigabitEthernet1/1/8 is down, line protocol is down (notconnect)
Hardware is Ten Gigabit Ethernet, address is 00b1.e31b.d03c (bia
00b1.e31b.d03c)
MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive not set
Auto-duplex, Auto-speed, link type is auto, media type is unknown
input flow-control is on, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
0 packets output, 0 bytes, 0 underruns
Output 0 broadcasts (0 multicasts)
0 output errors, 0 collisions, 2 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out

After I plug my computer to this gbic, I have the same responses from the
previous command.

Best regards,
Nicolas

[balaji.bandi]

SFP-10G-T-X  - I believe your model not support i guess here as per the below message. But wait for anyone used this module and can comment.

*Sep 24 20:11:39.849: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP
module with interface name Te1/1/8 is not supported

as per the matrix it only support only 1 model, so your model not in the list for sure.

[Seb Rupik]

Hi there,

You need to upgrade your software version to at least 17.6.1

cheers,

Seb.

[Kasun Bandara]

Hi,

According to compatibility guides, SFP-10G-T-X is not officially compatible with C9300-NM-8X module. check below links. this module supports up to 1G copper transceivers GLC-TE and if you need to use 10G, it only support fiber transceivers. 

https://tmgmatrix.cisco.com/?npid=670 -  module's transceiver compatibility list

https://tmgmatrix.cisco.com/?tpid=961 - transceiver's compatibility list

rate this and mark as answer if this resolved your concern

Good luck

KB