Cisco 3560 service module failed state

[musikman_frank]

Hi Expert,

My office has a Cisco 2911 ISR router, we installed a 3560 service module 16P on it.

But I use command "sh ip int bri" in 2911 router when we finished installation.

The result shows that the interface Gi 1/1 doesn't work, I have try to re-install SM 16P twice, the result is the same.

The normal 2911 ISR + 3560 SM 16P show as below,

2911#sh ip int brief 
Interface                  IP-Address      OK? Method Status                Protocol
Embedded-Service-Engine0/0 unassigned      YES NVRAM  administrativelwy down down 

   
GigabitEthernet0/0         xxx.xxx.xxx.xxx     YES manual up                    up      
GigabitEthernet0/1         xxx.xxx.xxx.xxx     YES NVRAM  up                    up      
GigabitEthernet0/2         unassigned           YES NVRAM  down                  down    
GigabitEthernet1/0         xxx.xxx.xxx.xxx      YES NVRAM  up                    up      
GigabitEthernet1/1         unassigned           YES unset  up                    up

The BAD 2911 ISR + 3560 SM 16P show as below,

2911#sh ip int brief
Interface                  IP-Address      OK? Method Status                Protocol
GigabitEthernet0/0         xxx.xxx.xxx.xxx    YES NVRAM  up                    up
GigabitEthernet0/1         unassigned          YES NVRAM  administratively down down
GigabitEthernet0/2         unassigned          YES NVRAM  administratively down down
GigabitEthernet1/0         unassigned          YES NVRAM  administratively down down

[Krishnendu AR]

Hi,

I assume that GigabitEthernet1/0 is the Etherswitch module in the router. Please assign the interface GigabitEthernet1/0 an IP address and then unshut the interface. Because it used reverse telnet to connect to the module.

Then to connect the switch module use this command: 

Router#service-module GigabitEthernet1/0 session

Then you will get the prompt to do the initial configuration of the switch module. Assign it a management IP and the default-gateway so that you can remotely mange the switch afterwards.

Krishna

[musikman_frank]

Hi Krishnendu,

I understand what you mean, I have done this work for assign Gi 1/0 an IP address, and then using command "service-module gi 1/0 session" to enter the service-module to configure it at all.

But I just want to know what is the Gi1/1 interface used for?

I use command "sh cdp nei" on others 2911 ISR + 3560 service module, all of the has the Gi 1/1 interface, and 2911 router using Gi 1/1 interface connected service module Gi 0/17. And Gi 1/1, Gi 0/17 is configured with "trunk interface".

I'm wondering whether my 2911 router Gi 1/1 has some physics error? or maybe it has another command to to "OPEN" the Gi 1/1 on 2911?

The "normal" switch display as below,

rtr001#sh cdp neighbors 
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
                  S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone, 
                  D - Remote, C - CVTA, M - Two-port Mac Relay 

Device ID        Local Intrfce     Holdtme    Capability  Platform  Port ID
swt000.nneas.net
                 Gig 1/0           129             R S I  SM-ES3G-1 Gig 0/18
swt000.nneas.net
                 Gig 1/1           129             R S I  SM-ES3G-1 Gig 0/17

Thanks in advance,

BR Frank