Cisco 3650 PoE switch, operational status is showing off

[Pear11]

Cisco 3650 PoE switch, - POE is not working. 

Troubleshooting :

Tried reloading the switch & enabled disabled PoE.

after enabling power inline command also , but showing it in operational status. 

Kindly suggest. 

Attached Error screenshot. 

Cisco switch by default providing the maximum 15.4 watts - As per IEEE standard. But in this snap, it displayed 30watts. 

Thanks,

Muthu

[Pear11]

Pls help me to fix this issue guys. 

[Seb Rupik]

What PoE device do you have currently connected to the switch?

[Pear11]

basically cisco 3650 PoE model

If not, 

How to find out. is ther any command

[Seb Rupik]

I mean, what PoE compliant device do you currently have connected to your 3560?

[balaji.bandi]

that is max power, that is ok.

couple of questions to ask, all ports admin enabled ?

what device connected to any port, how you have tested ?

can you post below outputs

show interface status

[Pear11]

Pls find the show interface status report. All the ports admin enabled. POE device got connected to Avaya IP phone. 

[balaji.bandi]

Can you post full configuration and version we have requested other post.

[paul driver]

Hello

Enable CDP or LLDP depending on what discovery protocol your phones use and test again

conf t
lldp run
cdp run

int x/x
description access port
cdp enable

int x/x
description access port
lldp receive
lldp transmit

[Pear11]

IP phone is working when it connected to another port of the same switch. But not working when it connected to 4th port of the same switch. 

Ther might be a port issue or we have to do power negotiation. we can't enable cdp. we can only be able to enable lldp. both are different vendor. 

Thanks,

Muthu

[balaji.bandi]

Can you us the information which port was working, show us the output of the both the ports.

[paul driver]

Hello

---

@Pear11 wrote:

IP phone is working when it connected to another port of the same switch. But not working when it connected to 4th port of the same switch. 

---

Possibly then faulty POE on the 4th port, it does happen

[Pear11]

Hey Paul,

How to fix the issue. kindly provide the possible solutions,. 

Regards,

Muthu

[balaji.bandi]

There no fix if the Port was Faulty, if this in smartnet contact raise RMA and replace.

[Pear11]

There are 5 switches in stacking configured with POE enabled all are same model. one of the switch all ports, when i connecting IP phone with POE feature, Not working

when i connecting desktop with external power supply to switch is working. LED is working fine.

I suspect if no traffic both data/voice, there we have to raise a RMA for the switch or only POE adpter?

is ther anything with the stacking cable?

Kindly provide your inputs guys