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mmendis
Beginner

Cisco 3650 Switch - crashinfo:crashinfo_RP_00_00

One of our Cisco 3650 switches rebooted unexpectedly. . After rebooting it will show the Last reload reason: Critical software exception, check crashinfo:crashinfo_RP_00_00_20210917-233611-GMT error. Could anyone explain why this error shows? . Thank you! 

2 REPLIES 2
Leo Laohoo
VIP Community Legend

Post the complete output to the following commands:

  1. sh version
  2. dir
  3. dir flash:core
  4. dir crashinfo:
marce1000
VIP Advisor