Cisco 3650 wont boot

[ChristianSchmidtJosiassen]

Hi

I was asked to reset an Cisco 3650, but when i started it up then it wont boot.

Is it possible to just wipe the flash, and then just download a new IOS image, and copy it over with usb to the switch?

Best greetings from Christian Josiassen.

[marce1000]

 - You don't need to wipe the flash completely , make sure that there is a bootable image on it : copy  usbflash0:image.bin   flash:

 M.

[ChristianSchmidtJosiassen]

Hi

But it is possible to wipe the flash, and copy an image over?

Best greetings from Christian Josiassen

[marce1000]

 - Erasing flash completely is  overkill , you may delete vlan database or core directory amongst other stuff (e.g.)

 M.

[Leo Laohoo]

---

@marce1000 wrote:
Erasing flash completely is  overkill , you may delete vlan database or core directory amongst other stuff (e.g.)

---

No, that is incorrect thinking. 

Each IOS-XE version operates differently.  Some leave crashlogs in the crashinfo directory, some in the tracelogs, some in the core logs.  

The safest way to wipe an IOS-XE is the command "factory-reset all" and then use "emergency-install" to put the firmware back in.

[Leo Laohoo]

If the switch is in ROMMON, post the complete output to the command "set".

[ChristianSchmidtJosiassen]

Hi

Sorry for the late reply.

switch: set
ABNORMAL_RESET_COUNT=4
ASIC_PCI_RESET=1
AUTOREBOOT_RESTORE=0
AUTO_SWITCH_CONSOLE_DISABLE=0
BOOT=flash:packages.conf
BOOT_LOADER_UPGRADE_DISABLE=1
BSI=0
BYPASS_STARTUP_CONFIG=1
CFG_MODEL_NUM=WS-C3650-48PD-L
CLEI_CODE_NUMBER=INM2D00ARA
CSR_PCIERST_DISCONNECTED=yes
DC_COPY=yes
D_STACK_DOMAIN_NUM=1
ECI_CODE_NUMBER=471201
LICENSE_BOOT_LEVEL=lanbasek9,all:C3650_48;
MAC_ADDR=40:01:7A:45:10:00
MANUAL_BOOT=no
MODEL_NUM=WS-C3650-48PD
MODEL_REVISION_NUM=Q0
MOTHERBOARD_ASSEMBLY_NUM=73-15897-06
MOTHERBOARD_REVISION_NUM=A0
MOTHERBOARD_SERIAL_NUM=FDO212408GM
POE1_ASSEMBLY_NUM=73-16439-02
POE1_REVISION_NUM=A0
POE1_SERIAL_NUM=FDO21232M9S
POE2_ASSEMBLY_NUM=73-16439-02
POE2_REVISION_NUM=A0
POE2_SERIAL_NUM=FDO21232M9T
RANDOM_NUM=1957000945
RECOVERY_BUNDLE=sda9:cat3k_caa-recovery.bin
RET_2_RCALTS=1667891339
SWITCH_IGNORE_STARTUP_CFG=0
SWITCH_NUMBER=1
SWITCH_PRIORITY=12
SYSTEM_SERIAL_NUM=FDO2124Q1J7
TAN_NUM=800-41238-04
TAN_REVISION_NUMBER=A0
TEMPLATE=advanced
TERMLINES=0
VERSION_ID=V05

This happens when it tries to boot.

switch: boot

Getting rest of image
Reading full image into memory...Check base package header ...: done = 16384
Getting rest of image
Reading full image into memory....done
Reading full base package into memory...: done = 30424184
Bundle Image
--------------------------------------
Kernel Address : 0x5377b3bc
Kernel Size : 0x3664b3/3564723
Initramfs Address : 0x53ae186f
Initramfs Size : 0x1944c09/26496009
Compression Format: mzip

Bootable image at @ ram:0x5377b3bc
Bootable image segment 0 address range [0x81100000, 0x81bffab0] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@boot_system: 623
Loading Linux kernel with entry point 0x816e1140 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

*** Stack adapter authentication failed on stack port 2 on switch 1 ***

Nov 9 06:41:22.862 RP0/0: %PMAN-3-PROCHOLDDOWN: The process sif_mgr has been helddown (rc 134)
Nov 9 06:41:23.070 RP0/0: %PMAN-0-PROCFAILCRIT: A critical process sif_mgr has failed (rc 134)
Nov 9 06:41:23.299 RP0/0: %PMAN-3-RELOAD_RP: Reloading: Switch will be reloaded

Chassis 0 reloading, reason - Non participant detected
Nov 9 06:41:31.765 FP0/0: %PMAN-5-EXITACTION: Process manager is exiting: reload fp action requested
Switch rebooted continously for atleast 5 times. Disabling autoreboot
Nov 9 06:41:39.731 RP0/0: %PMAN-5-EXITACTION: Process manager is exiting: rp processeNov 9 06:42:13.277 RP0/0: %PMAN-3-PROCESS_NOTIFICATION: Deleting old files in /crashinfo ... System report /crashinfo/system-report_local_20221109-064207-Universal.tar.gz (size: 7488 KB) generated

reboot: Restarting system

Best greetings from Christian Josiassen

[marce1000 · Accepted solution]

       - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp66594

 M.

[ChristianSchmidtJosiassen]

Hi

Switched the stack adapters around, and now it boots up fine:)

Best greetings from Christian Josiassen

[Leo Laohoo]

---

@ChristianSchmidtJosiassen wrote:
BOOT_LOADER_UPGRADE_DISABLE=1
BYPASS_STARTUP_CONFIG=1

---

Those settings are wrong.

[ChristianSchmidtJosiassen]

Hi

I did run "factory-reset all".

Because it wouldnt autoboot.

Best greetings from Christian Josiassen