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Cisco 3850 Stack Lost configuration

Chris Golden
Level 1
Level 1

I have had a 2 stack Cisco 3850 in production for the last 3 years with no problems.  Today something very strange happened.  I received a call that the switch lost all connectivity.  I logged into the switch via serial cable and discovered that there was absolutely no configuration.  The logs were gone everything as if it had a factory reset.

How is this possible for a device like this.  The startup and running configs are saved always as a matter of protocol but it was all gone.

Any ideas?

1 Reply 1

Austin Sabio
Level 4
Level 4

Please see. 

https://supportforums.cisco.com/discussion/12145241/why-sw-3850-loses-config-after-reload-even-though-config-saved

Good luck!

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