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Beginner

CISCO 3925 ERROR APPLYING DATA LICENSE

I have purchased two Cisco 3925 plus the DATA License L-SL-39-DATA-K9=, I received the email with the licenses, two, and when I try to claim the PAK I get the following error in Cisco Product License Registration:

 

“you are requesting multiple quantities of the same feature/image license for a device in this transaction. As this feature/image is considered uncounted, the quantity being applied to a device cannot exceed 1. Feature ski L-SL-39-DATA-K9. Note: if multiple paks are being used, requested quantity is a sim of quantities of respective sku in all PAKs”

 

I´m using the correct show license UDI information to register, but It always shows up as two licenses I can´t just pick one to apply to one HW/3925. I know the 3925 uses the Motherboard PID and Serial Number for PAK Licensing.

What I´m doing wrong?

Thank you

 

 

Everyone's tags (1)
9 REPLIES 9
Enthusiast

On the previous page I think

On the previous page I think it asks for quantity and you need to leave it blank or 0.

Beginner

Michael there is no way to

Michael

 

there is no way to leave it blank or choose 0

 

see the image

Enthusiast

Sorry I didn't read the whole

Sorry I didn't read the whole post...

The udi comes from a show command

show license udi

The udi is a combination of the PID/SN/and HW version.

Beginner

Michael Device#   PID        

Michael

 

Device#   PID                   SN              UDI

-----------------------------------------------------------------------------

*0        C3900-SPE100/K9       FOCXXXXXXXX     C3900-SPE100/K9:FOCXXXXXXXX

 

Thats my Show license UDI, I filled like this for the PAK

 

UDI Product ID : C3900-SPE100/K9

UDI Serial Number : FOCXXXXXXXX    

 

Engager

hi,could you input a "1" for

hi,

could you input a "1" for the "Quantity Available" and "Quantity to Assign" fields?

kindly do one router at a time.

Beginner

Johnlloydno the fields are

Johnlloyd

no the fields are blocked.

I have sent an email to licensing last friday and no return.

 

 

Beginner

I have same problem , are you

I have same problem , are you resolve this issue? Thanks.

I am having the same issue

I am having the same issue any work around ?

Beginner

Hi YaJun,

Hi YaJun,

dis you resolved this problem??

I have the same problem

Thanks in advance

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