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cisco 4321 smart license error Could not validate trust chain

pinie0001
Level 1
Level 1

Hi,

We have a 4321 router that we are trying to use for the smart account with security k9 .
The router is not connected to the Internet, so we use licensing reservation . After loading the file in the router we try to install it but get an error

Router# license smart reservation install file bootflash::AuthorizationCode_SN_FDO214808ZZ.txt
Reservation install file failed: Could not validate trust chain
Router#
*Jan 1 00:15:47.468: %PKI-3-CERTIFICATE_INVALID_NOT_YET_VALID: Certificate chain validation has failed. The certificate (SN: 0F4242) is not yet valid Validity period starts on 2015-10-09T20:06:02Z
*Jan 1 00:15:47.469: %SMART_LIC-6-RESERVE_AUTH_FAILED: Failed to validate the Specific Reservation Authorization Code for udi PID:ISR4321/K9,SN:FDO214808ZZ. Changing to the unregistered state.
Router#

Does anyone know the error and how to solve the problem

Thanks

 

 

1 Accepted Solution

Accepted Solutions

liviu.gheorghe
Spotlight
Spotlight

Hello @pinie0001 ,

The first thing to do is to set the correct clock for the router:

device#clock set h:mm <day of month> <month> <year>

Then try installing the authorisation again.

What version of IOS are you running on the ISR? There are some differences in the way licenses are installed on the router depending on IOS version.

Regards, LG
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3 Replies 3

liviu.gheorghe
Spotlight
Spotlight

Hello @pinie0001 ,

The first thing to do is to set the correct clock for the router:

device#clock set h:mm <day of month> <month> <year>

Then try installing the authorisation again.

What version of IOS are you running on the ISR? There are some differences in the way licenses are installed on the router depending on IOS version.

Regards, LG
*** Please Rate All Helpful Responses ***

Hi, turning clockwise solved the problem.

Thank you

Hi, glad it worked out for you.

Regards, LG
*** Please Rate All Helpful Responses ***
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