Cisco 6500 boot problems

john johnny lefogwane Nkadimeng · ‎10-28-2013

Hi ,

We have WS-6509-E and I have noticed this it loaded wrong image. below is results of show version:

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-JK9O3SV-M), Version 12.2(17d)SXB11, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 15-Nov-05 15:33 by pwade

Image text-base: 0x40020FBC, data-base: 0x422F8000

ROM: System Bootstrap, Version 12.2(17r)S2, RELEASE SOFTWARE (fc1)

BOOTLDR: s72033_rp Software (s72033_rp-JK9O3SV-M), Version 12.2(17d)SXB11, RELEASE SOFTWARE (fc1)

6500 uptime is 1 year, 3 weeks, 6 days, 2 hours, 59 minutes

Time since DR-6500 switched to active is 1 year, 3 weeks, 6 days, 2 hours, 59 minutes

System returned to ROM by error - a Software forced crash, PC 0x428A667C at 13:28:52 GMT+2 Mon Oct 1 2012 (SP by power-on)

System restarted at 13:37:54 GMT+2 Mon Oct 1 2012

System image file is "sup-bootflash:s72033-jk9o3sv-mz.122-17d.SXB11.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

But we have corrected image and boot configuration:

boot system flash s72033-ipservicesk9-mz.122-33.SXJ2.bin

Lastly what it latest ios image of 6509?

Regards,

Johnn

Sanjay Shaw · ‎10-28-2013

Please paste the show modules output here.

Sent from Cisco Technical Support Android App

john johnny lefogwane Nkadimeng · ‎10-28-2013

Hi Sanjay,

Thanks.

I think I found what was the problem, the boot system command is incorrect:

boot system flash s72033-ipservicesk9-mz.122-33.SXJ2.bin,

it suppose to be boot system flash disk0:s72033-ipservicesk9-mz.122-33.SXJ2.bin.

Will change it and reload.

Tinya Cheng · ‎10-28-2013

What does a "show bootvar" say? You may have configured it for the correct IOS image, but preceding configured boot statements take precedence. You may have to remove any previous boot statements from your current config.

Have you checked for the presence of the image in the flash to make sure it is actually there? If it is not there, it will boot from the first IOS image the supervisor finds.

Have you verified that your config-register is set for 0x2102? This should be see at the end of the "show version" output.

The latest IOS image does not go by chassis, but rather by supervisors. To see the latest IOS image for your supervisor, you will have to search for downloads on cisco.com under your supervisor model. Keep in mind that there are several Sup720 models.

john johnny lefogwane Nkadimeng · ‎10-28-2013

show bootvar:

BOOT variable = s72033-ipservicesk9-mz.122-33.SXJ2.bin,1

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

Standby is not present.

Standby not ready to show bootvar

The image is presence on disk0.

config-register is set to 0x2102

Tinya Cheng · ‎10-28-2013

You would need to set your boot statement as follows:

boot system disk0:s72033-ipservicesk9-mz.122-33.SXJ2.bin