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Beginner

Cisco 6506 WS-SVC-FWM-1 module problem

Hi Dears,

I have a problem with WS-SVC-FWM-1 module on cisco 6506 series core switch.

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  0023.eb73.59ac to 0023.eb73.59c3   4.1   12.2(18r)S1  12.2(33)SXJ  Ok

  2  0025.45a5.a5a8 to 0025.45a5.a5d7   3.2   12.2(18r)S1  12.2(33)SXJ  Ok

  4  001f.ca7b.d7f4 to 001f.ca7b.d7fb   6.5   7.2(1)       7.0(1)E3     Ok

  5  0021.a094.6378 to 0021.a094.637f   3.1   8.5(3)       12.2(33)SXJ  Ok

  6  0025.8437.e5dc to 0025.8437.e5e3   4.5   7.2(1)       20.1(1)SXJ   PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  1  Centralized Forwarding Card WS-F6700-CFC       SAL1333WBAB  4.1    Ok

  2  Centralized Forwarding Card WS-F6700-CFC       SAL1333W5DY  4.1    Ok

  4  IDS 2 accelerator board     WS-SVC-IDSUPG      CFBG8480077  2.5    Ok

  5  Policy Feature Card 3       VS-F6K-PFC3C       SAL1332W0H6  1.1    Ok

  5  MSFC3 Daughterboard         VS-F6K-MSFC3       SAL1332VXD5  2.0    Ok

Mod  Online Diag Status

---- -------------------

  1  Pass

  2  Pass

  4  Pass

  5  Pass

6  Not Applicable

Last transition recorded: (insert)-> may_be_occupied (timer)-> occupied (known)-> can_power_on (yes_power)-> powered_on (real_power_on)-> check_power_on (timer)-> check_power_on (power_on_ok)-> wait_til_online

XB_SW6506_Core#

Dec  7 2012 13:33:13.371 Baku: %C6KPWR-SW1_SP-4-DISABLED: power to module in slot 6 set off (Module  Failed SCP dnld)

i

why this problem is occur on this module? how i solved this issue?

please help me.

thanks.

6 REPLIES 6
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Hall of Fame Community Legend

If I remembered correctly, "SCP" is a piece of software between the FWSM and the chassis.  The alarm means that there's some communcation problem with the line card and the chassis.  And because of this, the FWSM has gone into a "self preservation" mode and powered itself down.

Try to reseat the module (pull it halfway out of the slot), count to five and insert it back.  Make sure the tabs are pushed in and the s_crews are finger-tight.

If you are still having problems, contact Cisco TAC and request to have the line card replaced.

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hi. Thank you to reply me.

Try to reseat the module (pull it halfway out of the slot), count to five and insert it back. 

what is mean of count to five? five time i reseat the module?

thanks

Highlighted

No, count to five means, after you pull the module out, wait for 5 seconds and then reinsert it back in and not reseating the module 5 times.

If resetting the module does not help, you need to open a ticket with TAC and RMA the module back to Cisco.

Hopefully, you have SmartNet contract.

HTH

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Rising star

Hi,

Can you please post the "show boot device 6" command output.

Thanks & Regards,

Antonin

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It was hardware problem, we open TAC, and RMA, changed the firewall module.

NOw I have the same problem on another Switch 6506E. reseat and changing to another slot did not help.

I think may be this is also needs TAC , or RMA

Thanks in advance

Tural

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Hi Tural,

%C6KPWR-SW1_SP-4-DISABLED:

power to module in slot 6 set off (Module  Failed SCP dnld)


This happens due to communication failure between supervisor and module. The supervisors keepalive polling does not receive a response from the module within the allotted time and the supervisor reboots the module in order to try to gain a better connection to it. If the module still does not respond to the polls, the supervisor continuously reboots the module, and eventually puts it into error disable and does not allow any power to reach this module.

A simple reseat of the module corrects this issue 90 percent of the time as it realigns the switch fabric and ensures a firm connection to the backplane.  If the reset of the module does not fix the issue then we need to get this module replaced(RMA).

HTH

Regards

Inayath

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