Hello!
I have a similar theme, but I did not get an answer and here I painted everything in detail.
We have:
Cisco 7609-S - c7600rsp72043-advipservicesk9-mz.151-2.S.bin
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
2 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
3 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
4 8 CEF720 8 port 10GE with DFC WS-X6708-10GE
5 2 Route Switch Processor 720 (Hot) RSP720-3C-GE
6 2 Route Switch Processor 720 (Active) RSP720-3C-GE
7 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
8 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
9 48 CEF720 48 port 1000mb SFP WS-X6748-SFP
Before that, worked without problems and uptime was 5 years. Arbitrary reboots began:
- 1_crashinfo_20180728-000112-EEDT
- 2_crashinfo_20180728-121918-EEDT
After that, it was decided to replace the supervisor from RSP720-3C-GE to SUP720-3BXL with image (c7600s72033-advipservicesk9-mz.151-2.S.bin)
The problem remained, and it was clear that this was due to “process = mls-igmp” :
- 3_crashinfo_RP_20180730-130034-EEDT
- 4_crashinfo_RP_20180731-212428-EEDT
After that, it was decided to update the image and returned to the place RSP720-3C-GE with new image (c7600rsp72043-adventerprisek9-mz.155-3.S4). We worked a couple of weeks without problems and rebooted again:
- 5_crashinfo_20180826-213123-EEDT
After that, the firmware was updated once again to c7600rsp72043-adventerprisek9-mz.155-3.S6 and replaced the chassis, a few days later the problem was repeated:
- 6_ crashinfo_20180829-182950-EEDT
Replacing the chassis, supervisors and some cards, I think we excluded the hardware problem, it remains that this is a software problem with which I do not know how to cope, there is no opportunity to contact the cisco TAC support. Any ideas?
