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CISCO 9500 IOS Upgrade via ISSU

simmons36
Beginner
Beginner

I recently attempted to upgrade two 9500's (SSO).

 

I received error "ISSUE compatibility check failed" amd FAO;ED" Stage 1 - remote installation failed.  

 

The softweare installed on switch 1 however fswitch two failed.   

 

Has anyone had this issue?

 

Thanks,

1 Accepted Solution

Accepted Solutions

balaji.bandi
Hall of Fame
Hall of Fame

what is the exising IOS XE and what is the target version you looking to upgrade. Can you post full log here.

 

is the Devices part of SVL ?

 

May be worth looking below Bug :

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx57861

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

View solution in original post

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

what is the exising IOS XE and what is the target version you looking to upgrade. Can you post full log here.

 

is the Devices part of SVL ?

 

May be worth looking below Bug :

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx57861

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Hi, thanks for taking a look...

From 16.9.2 and attempting to upgrade to Amsterdam 17.03.04.

 

*    1 50    C9500-40X          16.9.2            CAT9K_IOSXE           INSTALL

     2 50    C9500-40X          16.9.2            CAT9K_IOSXE           INSTALL

 

 

install add file flash:cat9k_iosxe.17.03.04.SPA.bin

install_add_activate_commit: Adding ISSU

 

--- Starting initial file syncing ---

[1]: Copying flash:cat9k_iosxe.17.03.04.SPA.bin from switch 1 to switch 2

[2]: Finished copying to switch 2 

Info: Finished copying flash:cat9k_iosxe.17.03.04.SPA.bin to the selected switch(es)

Finished initial file syncing

 

--- Starting Add ---

Performing Add on all members

  [1] Add package(s) on switch 1

  [1] Finished Add on switch 1

  [2] Add package(s) on switch 2

  [2] Finished Add on switch 2

Checking status of Add on [1 2]

Add: Passed on [1 2]

Finished Add

 

install_add_activate_commit: Activating ISSU

 

NOTE: Going to start Oneshot ISSU install process

 

STAGE 0: Initial System Level Sanity Check before starting ISSU

===================================================

--- Verifying install_issu supported ---

--- Verifying standby is in Standby Hot state ---

--- Verifying booted from the valid media ---

--- Verifying AutoBoot mode is enabled ---

Finished Initial System Level Sanity Check

 

 

STAGE 1: Installing software on Standby

===================================================

--- Starting install_remote ---

Performing install_remote on Chassis remote

[2] install_remote package(s) on switch 2

  --- Starting install local lock acquisition on switch 2 ---

 

  Finished install local lock acquisition on switch 2

 

 

  --- Starting local lock acquisition on switch 2 ---

 

  Finished local lock acquisition on switch 2

 

 

  --- Starting file path checking ---

 

  Finished file path checking

 

 

  --- Starting image file verification ---

 

  Checking image file names

 

  Locating image files and validating name syntax

 

    Found cat9k-cc_srdriver.17.03.04.SPA.pkg

 

    Found cat9k-espbase.17.03.04.SPA.pkg

 

    Found cat9k-guestshell.17.03.04.SPA.pkg

 

    Found cat9k-lni.17.03.04.SPA.pkg

 

    Found cat9k-rpbase.17.03.04.SPA.pkg

 

    Found cat9k-rpboot.17.03.04.SPA.pkg

 

    Found cat9k-sipbase.17.03.04.SPA.pkg

 

    Found cat9k-sipspa.17.03.04.SPA.pkg

 

    Found cat9k-srdriver.17.03.04.SPA.pkg

 

    Found cat9k-webui.17.03.04.SPA.pkg

 

    Found cat9k-wlc.17.03.04.SPA.pkg

 

  Verifying image file locations

 

  Inspecting image file types

 

      WARNING: In-service installation of RP Boot package

 

      WARNING: requires software reboot of target RP

 

      WARNING: Automatically setting the on-reboot flag

 

      WARNING: In-service installation of RP Base package

 

      WARNING: requires software reboot of target RP

 

      WARNING: In-service installation of fp package

 

      WARNING: requires software reboot of target

 

  Processing image file constraints

 

  Creating candidate provisioning file

 

 

  WARNING: No package of type lni is installed.

 

  WARNING: Package will be installed for all ESP slots.

 

 

 

  Finished image file verification

 

 

 

  --- Starting candidate package set construction ---

 

  Verifying existing software set

 

  Processing candidate provisioning file

 

  Constructing working set for candidate package set

 

  Constructing working set for running package set

 

  Checking command output

 

  Constructing merge of running and candidate packages

 

  Checking if resulting candidate package set would be complete

 

  Finished candidate package set construction

 

 

 

  --- Starting ISSU compatibility verification ---

 

  FAILED: ISSU compatibility check failed

 

[2] Finished install_remote on switch 2

install_remote: Passed on []. Failed on [2]

Finished install_remote

 

FAILED: Stage 1 - remote installation failed

FAILED: install_add_activate_commit  exit(1) Tue Mar 29 19:43:27 EDT 2022

Switch1#

 

The bug applies.  THANKS! for the information

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