03-30-2022 08:12 AM
I recently attempted to upgrade two 9500's (SSO).
I received error "ISSUE compatibility check failed" amd FAO;ED" Stage 1 - remote installation failed.
The softweare installed on switch 1 however fswitch two failed.
Has anyone had this issue?
Thanks,
Solved! Go to Solution.
03-30-2022 08:18 AM - edited 03-30-2022 08:19 AM
what is the exising IOS XE and what is the target version you looking to upgrade. Can you post full log here.
is the Devices part of SVL ?
May be worth looking below Bug :
03-30-2022 08:18 AM - edited 03-30-2022 08:19 AM
what is the exising IOS XE and what is the target version you looking to upgrade. Can you post full log here.
is the Devices part of SVL ?
May be worth looking below Bug :
03-30-2022 09:23 AM
Hi, thanks for taking a look...
From 16.9.2 and attempting to upgrade to Amsterdam 17.03.04.
* 1 50 C9500-40X 16.9.2 CAT9K_IOSXE INSTALL
2 50 C9500-40X 16.9.2 CAT9K_IOSXE INSTALL
install add file flash:cat9k_iosxe.17.03.04.SPA.bin
install_add_activate_commit: Adding ISSU
--- Starting initial file syncing ---
[1]: Copying flash:cat9k_iosxe.17.03.04.SPA.bin from switch 1 to switch 2
[2]: Finished copying to switch 2
Info: Finished copying flash:cat9k_iosxe.17.03.04.SPA.bin to the selected switch(es)
Finished initial file syncing
--- Starting Add ---
Performing Add on all members
[1] Add package(s) on switch 1
[1] Finished Add on switch 1
[2] Add package(s) on switch 2
[2] Finished Add on switch 2
Checking status of Add on [1 2]
Add: Passed on [1 2]
Finished Add
install_add_activate_commit: Activating ISSU
NOTE: Going to start Oneshot ISSU install process
STAGE 0: Initial System Level Sanity Check before starting ISSU
===================================================
--- Verifying install_issu supported ---
--- Verifying standby is in Standby Hot state ---
--- Verifying booted from the valid media ---
--- Verifying AutoBoot mode is enabled ---
Finished Initial System Level Sanity Check
STAGE 1: Installing software on Standby
===================================================
--- Starting install_remote ---
Performing install_remote on Chassis remote
[2] install_remote package(s) on switch 2
--- Starting install local lock acquisition on switch 2 ---
Finished install local lock acquisition on switch 2
--- Starting local lock acquisition on switch 2 ---
Finished local lock acquisition on switch 2
--- Starting file path checking ---
Finished file path checking
--- Starting image file verification ---
Checking image file names
Locating image files and validating name syntax
Found cat9k-cc_srdriver.17.03.04.SPA.pkg
Found cat9k-espbase.17.03.04.SPA.pkg
Found cat9k-guestshell.17.03.04.SPA.pkg
Found cat9k-lni.17.03.04.SPA.pkg
Found cat9k-rpbase.17.03.04.SPA.pkg
Found cat9k-rpboot.17.03.04.SPA.pkg
Found cat9k-sipbase.17.03.04.SPA.pkg
Found cat9k-sipspa.17.03.04.SPA.pkg
Found cat9k-srdriver.17.03.04.SPA.pkg
Found cat9k-webui.17.03.04.SPA.pkg
Found cat9k-wlc.17.03.04.SPA.pkg
Verifying image file locations
Inspecting image file types
WARNING: In-service installation of RP Boot package
WARNING: requires software reboot of target RP
WARNING: Automatically setting the on-reboot flag
WARNING: In-service installation of RP Base package
WARNING: requires software reboot of target RP
WARNING: In-service installation of fp package
WARNING: requires software reboot of target
Processing image file constraints
Creating candidate provisioning file
WARNING: No package of type lni is installed.
WARNING: Package will be installed for all ESP slots.
Finished image file verification
--- Starting candidate package set construction ---
Verifying existing software set
Processing candidate provisioning file
Constructing working set for candidate package set
Constructing working set for running package set
Checking command output
Constructing merge of running and candidate packages
Checking if resulting candidate package set would be complete
Finished candidate package set construction
--- Starting ISSU compatibility verification ---
FAILED: ISSU compatibility check failed
[2] Finished install_remote on switch 2
install_remote: Passed on []. Failed on [2]
Finished install_remote
FAILED: Stage 1 - remote installation failed
FAILED: install_add_activate_commit exit(1) Tue Mar 29 19:43:27 EDT 2022
Switch1#
03-30-2022 10:44 AM
The bug applies. THANKS! for the information
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