Cisco Aironet 1200AG - Cannot connect to assigned IP address?

[Instarmac]

Hi,

We have a Cisco Aironet 1242 AG Series which we are trying to setup. The DHCP assigns the IP address, but we cannot connect to it. We have had this problem with a previous Aironet unit, which this new one we have got now is also having the same problem!

Everything seems to be correct, but we cannot get to the IP address to set it up. Can anyone help please?

Thanks, Richard

[John Blakley]

When you say you "can't connect" to it, do you mean you can't ping the IP, telnet into the device, or web into it?

First, can you ping the device?

[Instarmac]

I can ping the IP address, but when connecting on the web browser it doesn't find the page. I need to get to this to set the wireless point up.

Thanks, Richard.

[John Blakley]

Can you telnet to it? If so, login and post "sh flash"

[Instarmac]

I can't. When I try to connect to the IP address with Telnet I get the message 'Password required, but none set'.

Sorry if I am being dumb, but I am a bit of a newbie to this!

[John Blakley]

No worries. Sorry for the late response. You can console into it, but you'll need a rollover cable (light blue with rj45 connector on one end and 9 pin d-connector on the other). You connect it to your serial port on a laptop/desktop and then connect using putty or some terminal program to the com port. You'll have to get at least that far if you can't get into the AP by any other means.

HTH,

John

[Instarmac]

Hi John,

This is what I get when I sh flash:

Directory of flash

2      -rwx     138     Jan 6 2012      09:18:40      +00:00      env_vars

3      -rwx     0         Jan 6 2012      09:18:59      +00:00      config.txt

4      -rwx      128     Jan 1 1970      00:02:53      +00:00      c1240-rcvk9w8-mx

7      -rwx     76        Jan 6 2012      09:18:40      +00:00      private-multiple-fs

15998976 bytes total (13373440 bytes free).

[John Blakley]

Okay, so I'm assuming you were able to get to the console via a cable?

If so, can you post a couple of things for me?

"show run"

"sh ver"

Thanks!

[Instarmac]

Hi John,

Yes I was.

This is what I get returned from "show run":

APc464.1316.415a#show run

Building configuration...

Current configuration : 16789 bytes

!

version 12.4

no service pad

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname APc464.1316.415a

!

logging rate-limit console 9

enable secret 5 $1$XxJK$AqBNa6X0VAquF2BRoom/z1

!

eap profile lwapp_eap_profile

method fast

!

!

crypto pki trustpoint Cisco_IOS_MIC_cert

revocation-check none

rsakeypair Cisco_IOS_MIC_Keys

!

crypto pki trustpoint cisco-root-cert

--More--

And this is what I get from "sh ver":

Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(21a)JA2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Mon 02-Nov-09 18:40 by prod_rel_team

ROM: Bootstrap program is C1240 boot loader

BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.4(13d)JA, RELEASE SOFTWARE (fc2)

APc464.1316.415a uptime is 6 minutes

System returned to ROM by power-on

System image file is "flash:/c1240-rcvk9w8-mx/c1240-rcvk9w8-mx"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-LAP1242AG-E-K9   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.

Processor board ID FCZ160181GM

PowerPCElvis CPU at 262Mhz, revision number 0x0950

Last reset from power-on

LWAPP image version 3.0.51.0

1 FastEthernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: C4:64:13:16:41:5A

Part Number                          : 73-10256-07

PCA Assembly Number                  : 800-26918-06

PCA Revision Number                  : A0

PCB Serial Number                    : FOC1550607J

Top Assembly Part Number             : 800-29152-03

Top Assembly Serial Number           : FCZ160181GM

Top Revision Number                  : A0

Product/Model Number                 : AIR-LAP1242AG-E-K9

Configuration register is 0xF

APc464.1316.415a#

[John Blakley]

Okay, here's the first issue I see:

cisco AIR-LAP1242AG-E-K9  

This is configured as an LWAP (Lightweight access point) that requires a WLC (wireless lan controller) in order to manage them. Do you have one of those? If not, then you can download the IOS to convert the AP from lightweight to autonomous and then you'll be able to get into your web page.

HTH,

John

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[Instarmac]

Hi John,

Unfortunately we don't have a WLC. We also don't have a Cisco Support Contract for this switch, meaning I can't download the IOS. Is there anything I can do?

Thanks,

Richard

[John Blakley]

Unfortunately no. You may be able to get in touch with Cisco to see if you can purchase the IOS without a contract.

[Instarmac]

Hi John,

Thanks a lot for your help, it is much appreciated. I will try and see if I can get the IOS without a support contract.

Richard