Cisco Network Assistant 6.2 cannot connect to SF300-24

[jjpski_69]

All,

What needs to be configure on the SF300 so the Cisco Network Assistant can can manage it. The only error is Cannot Connect.

Thanks in advance.

Jared

[mehulnangru]

you may have not enabled http access on your switch .  Please try adding below command :- 

ip http server

Also make sure source from you are accessing is not blocked in any access list

[Richard Burts]

According to the release notes release 6.1 added support for these switches

SF300-08, SF302-08, SF302-08MP, SF302-08P, SF302-08PP, SF302-08MPP, SF300-24, SF300-24P, SF300-24MP

– SF300-24PP, SF300-48, SF300-48P, SF300-48PP

– SG300-10, SG300-10MP, SG300-10MPP, SG300-10SFP, SG300-10P, SG300-10PP, SG300-20, SG300-28,

SG300-28P

– SG300-28PP, SG300-28MP, SG300-52, SG300-52P, SG300-52MP

Can you verify that your switch is one of these?

Here is the link to the release notes if you want more detail

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_network_assistant/version6/relnotes/ol32368.pdf

HTH

Rick

[hernodl]

I've the same problem. CNA 6.3.4 with CISCO SF300 series. The displayed message is: "Unsupported Device".

In documentation, the CISCO SF300 series says they are supported. The community is configured and the snmp server is enable.

any suggestion?

[hernodl]

I solved the problem by updating the firmware version. The switch had version 1.3.5.58 installed and it did not work.
Then I downgrade to 1.2.7.76 and it works!!!!
Then I updated to 1.4.11.5 and it works too.