Cisco not getting proper Vlan and not IP

[raut.pawan]

Hi one of my cisco phone not getting proper voice vlan it is showing Data Vlan anfd also phone not getting IP address. Please help me here

Switch#sh run int G2/0/3
Building configuration...

Current configuration : 549 bytes
!
interface GigabitEthernet2/0/3
description ### User port Data and Voice ###
switchport access vlan 1113
switchport mode access
switchport voice vlan 2113
switchport port-security maximum 4
switchport port-security
switchport port-security violation restrict
speed 100
duplex full
srr-queue bandwidth share 1 25 45 30
priority-queue out
no snmp trap link-status
mls qos trust device cisco-phone
mls qos trust dscp
spanning-tree portfast
spanning-tree bpduguard enable
spanning-tree guard loop
ip dhcp snooping limit rate 15
end

Switch#sh mac address-table int G2/0/3
          Mac Address Table
-------------------------------------------

Vlan    Mac Address       Type        Ports
----    -----------       --------    -----
1113    2401.c73d.f282    STATIC      Gi2/0/3

Switch#sh cdp nei G2/0/3 de
-------------------------
Device ID: SEP2401C73DF282
Entry address(es):
Platform: Cisco IP Phone 6941,  Capabilities: Host Phone Two-port Mac Relay
Interface: GigabitEthernet2/0/3,  Port ID (outgoing port): Port 1
Holdtime : 175 sec
Second Port Status: Down

Version :
SCCP 9.3.3.2

advertisement version: 2
Duplex: full
Power drawn: 6.000 Watts
Power request id: 31760, Power management id: 0
Power request levels are:6000 0 0 0 0
Management address(es):

[mfurnival]

Hi,

What do you mean when you say "not getting proper voice vlan"?

Do you have a DHCP server configured in VLAN 2113 to give your phones an IP address?

[raut.pawan]

Yes as per configuration of phone switchport voice vlan 2113  cisco voice phone should be get voice vlan 2113 but it is getting Data Vlan 1113 switchport access vlan 1113

[Richard Burts]

I notice in the output of show mac address table that the type is indicated as static and not dynamic. I also notice that the interface is configured with port security. One thing about port security is that once it has seen a mac on that interface it makes a static entry (so that it can detect when a different device is connected). I wonder if the interface had port security when the phone connected. I wonder what would be the result if you remove (at least temporarily) port security from the interface and dis-connect and reconnect the phone.

HTH

Rick