Solved: Cisco switch (WS-C2960X-48LPS-L) - POST: inline power post failed for port

Khaleelur Rahman · ‎06-30-2019

I have a Cisco switch (WS-C2960X-48LPS-L) that powers up then all the 48 ports are not working, the remaining SFP ports are working normally without any errors.

Please find the below log and help me to resolve it.

POST: Inline Power Controller Tests : Begin
POST: inline power post failed for port 0
POST: inline power post failed for port 1
POST: inline power post failed for port 2
POST: inline power post failed for port 3
POST: inline power post failed for port 4
POST: inline power post failed for port 5
POST: inline power post failed for port 6
POST: inline power post failed for port 7
POST: inline power post failed for port 8
POST: inline power post failed for port 9
POST: inline power post failed for port 10
POST: inline power post failed for port 11
POST: inline power post failed for port 12
POST: inline power post failed for port 13
POST: inline power post failed for port 14
POST: inline power post failed for port 15
POST: inline power post failed for port 16
POST: inline power post failed for port 17
POST: inline power post failed for port 18
POST: inline power post failed for port 19
POST: inline power post failed for port 20
POST: inline power post failed for port 21
POST: inline power post failed for port 22
POST: inline power post failed for port 23
POST: inline power post failed for port 24
POST: inline power post failed for port 25
POST: inline power post failed for port 26
POST: inline power post failed for port 27
POST: inline power post failed for port 28
POST: inline power post failed for port 29
POST: inline power post failed for port 30
POST: inline power post failed for port 31
POST: inline power post failed for port 32
POST: inline power post failed for port 33
POST: inline power post failed for port 34
POST: inline power post failed for port 35
POST: inline power post failed for port 36
POST: inline power post failed for port 37
POST: inline power post failed for port 38
POST: inline power post failed for port 39
POST: inline power post failed for port 40
POST: inline power post failed for port 41
POST: inline power post failed for port 42
POST: inline power post failed for port 43
POST: inline power post failed for port 44
POST: inline power post failed for port 45
POST: inline power post failed for port 46
POST: inline power post failed for port 47
POST: Inline Power Controller Tests : End, Status Failed

 --- System Configuration Dialog ---

Enable secret warning
----------------------------------
In order to access the device manager, an enable secret is required
If you enter the initial configuration dialog, you will be prompted for the enable secret
If you choose not to enter the intial configuration dialog, or if you exit setup without setting the enable secret,
please set an enable secret using the following CLI in configuration mode-
enable secret 0 <cleartext password>
--------0 (alchemy:0)
Jun 30 13:51:06.986: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack
Jun 30 13:51:08.755: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jun 30 13:51:08.758: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
Jun 30 13:51:10.359: %SPANTREE-5-EXTENDED_SYSID: Ext--------------------------
Would you like to enter the initial configuration dialog? [yes/no]: ended SysId enabled for type vlan
Jun 30 13:51:32.414: %STACKMGR-5-SWITCH_READY: Switch 1 is READY
Jun 30 13:51:32.414: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state DOWN
Jun 30 13:51:32.414: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to state DOWN
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/1 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/2 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/3 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/4 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/5 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/6 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/7 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/8 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/9 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.673: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/10 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/11 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/12 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/13 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/14 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/15 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/16 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/17 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/18 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/19 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/20 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/21 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.676: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/22 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/23 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/24 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/25 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/26 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/27 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/28 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/29 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/30 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/31 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/32 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/33 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.680: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/34 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/35 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/36 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/37 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/38 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/39 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/40 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/41 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/42 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/43 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/44 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/45 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.683: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/46 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.687: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/47 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.687: %PLATFORM_ENV-3-ILP_PORT_POST_ERR: Gi1/0/48 can't be brought up because it failed POST in Inline Power test.
Jun 30 13:51:32.732: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY
Jun 30 13:51:32.736: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.0(2a)EX5, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Mon 16-Feb-15 08:16 by prod_rel_team
Jun 30 13:51:32.900: %PLATFORM-6-FLEXSTACK_INSERTED: FlexStack module inserted in Switch 1.
Jun 30 13:51:34.400: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Jun 30 13:51:34.732: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
% Please answer 'yes' or 'no'.
Would you like to enter the initial configuration dialog? [yes/no]: no

Regards,

Khaleelur Rahman

balaji.bandi · ‎06-30-2019

if you smartnet contract time to raise a TAC case for RMA.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

View solution in original post

PDA_27 · ‎03-03-2022

good..., this is very helpful. Thanks

View solution in original post

balaji.bandi · ‎06-30-2019

if you smartnet contract time to raise a TAC case for RMA.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Leo Laohoo · ‎07-01-2019

Raise a Cisco TAC Case and organize for an RMA. The switch is dead.

lenovo_lcadmin · ‎07-03-2020

i have one WS-C2960X-48FPD-L running on 15.0(2)EX5 occur the same issue.

i try to just upgrade to 15.2(7)E2, hey, it's fixed.

FYI

Milesr · ‎12-11-2023

I have a WS-C2960X-48FPS-L that developed the same problem. I updated from 15.0(2a)EX5 to 15.2(7)E9, via USB thumbdrive since none of the ports are functional. The firmware update appears to have restored switch and POE operation. All errors are now resolved.

Milesr · ‎12-11-2023

I wrote too soon. No errors are present and data ports work, but POE does not seem to be restored. The switch does not respond to a POE device.

assefaamare79810 · ‎07-22-2020

Cisco switch (WS-C2960X-48LPS-L) - POST: inline power post failed for port

PDA_27 · ‎12-28-2020

We Have the Same Problem

but..

We have successfully fix the POE Module controller on the mainboard

Regards,

Purwoko@Jesprorent

Georg Pauwen · ‎12-28-2020

Hello,

interesting. How did you fix the controller ?

PDA_27 · ‎12-28-2020

we fix it by replacing some components

regards,

purwoko@jesprorent

ravysun88 · ‎11-02-2021

which components that you replace may you tell me please ?

PDA_27 · ‎11-23-2021

You can replace All IC port 10/100/1000Mbps Energy Efficient Ethernet (EEE) Transceiver, Atmel Xmega32, fuse, capacitor, etc.

Regards,

GaelP · ‎11-23-2021

I'm interresting too, which components did you replace?

Regards,

Gael.

PDA_27 · ‎11-23-2021

You can replace IC port 10/100/1000Mbps Energy Efficient Ethernet (EEE) Transceiver, Atmel Xmega32, fuse, capacitor, etc.

Regards,

Chidojohnkingsley92 · ‎03-03-2022

You can check how to fix this issues on the this channel on YouTube . the channel is mainly for Cisco switches hardware issues (@JKF TECH). https://youtu.be/sYKw_oWXR4s