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Cloud Monitoring for Catalyst Onboarding unused VTY

Isaias1010
Beginner
Beginner

Hi everyone

We are facing this error when trying to add our switch C9200L-24T-4G (IOS-XE 17.06.04 ) to Cisco Meraki Dashboar for monitoring purposes. We followed this documentation guide from the beginning to the end:

https://documentation.meraki.com/Cloud_Monitoring_for_Catalyst/Onboarding/Cloud_Monitoring_for_Catalyst_Onboarding_Guide

But Meraki provisioning software status ended with this error:

ERROR: Device VTY does not have any empty slots. Confirm there are at least two consecutive unused VTY slot numbers between 16 and 98 inclusive in the running configuration of the switch.

We double check switch configuration but cannot understand, what does "VTY empty slots" mean?

Said catalyst has VTY  from line 16 onward, totally available!!.  In fact, we also forced the Meraki provisioning software to use SSH port 2000 to hit the line VTY number 16, and not luck yet.

DS_01#who
Line          User   Host(s) Idle Location
* 2 vty 0   admin idle 00:00:00 172.16.10.1
3 vty 1      admin idle 01:32:25 10.0.13.13
18 vty 16  admin idle 00:23:38 10.0.13.13

Has somebody has face this same issue?

MY LOG OUTPUT:

https://drive.google.com/file/d/17WpBsXDjDab4AAJCymDZVPSP990ZNDuP/view?usp=share_link

Thanks in advance

Isaias M.

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