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DHCP issues with IP phones

julili
Level 1
Level 1

I have had occassional issues with dhcp not functioning in my catalyst 6503. All resolved after finding the solutions in this great forum. This time, my IP phones are not picking up dhcp addresses from the main switch. The 'status' shows : 'dhcp timeout'.

The interfaces are configd with switchport voice vlan. To test dhcp, I configured the same port for access vlan and connect a laptop on it, the laptop immediately

picks up a dhcp address. This proves that dhcp works.  But if I put the port back on voice vlan and connect an IP phone, nothing happens (dhcp timeout).

This issue is happening on several switches on one vlan. DHCP has worked fine on the vlan for at least 2 years. Suddenly it stopped working today after rebooting one switch.  I have tried adding ip helper-address on the int vlan, cleared all unused ip dhcp bindings, cleared ip dhcp conflicts logging, and there are plenty of available dhcp addresses.

Any ideas would be greatly appreciated.

Thanks!

Julio

1 Reply 1

manju.cisco
Level 3
Level 3

Hi Julio,

1) Have you configured both voice and access commands(as below) on the access port ?

switchport mode access

switchport access vlan 10

switchport voice vlan 20

2) When you connect IP Phone to the switch port, did the ip phone gets power from the switch or the ip phone has external power and powered on ?

Plz give your switch model, ios version and running config here.