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9
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Errors in switch log

Ryan Fisher
Level 1
Level 1

ā€Ž02-08-2011 05:19 PM - edited ā€Ž03-06-2019 03:26 PM

I have two 3750G switches that are in a stack, and I am seeing these errors in the log:

002258: Feb  4 17:06:06.355 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1279: pm_vlan_get_vlan_data) (CBAC01-3750-2)

-Traceback= 190F078 19729A0 1972A64 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)

002259: Feb  4 17:06:06.355 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 0 to 4095 (CBAC01-3750-2)

-Traceback= 10273BC 1027478 1972B50 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)

002260: Feb  4 17:06:06.355 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 773: pm_vlan_set_portlist) (CBAC01-3750-2)

-Traceback= 190F078 19719C4 1972BF8 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)

002261: Feb  4 17:06:06.355 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)

-Traceback= 10273BC 1027478 1972C10 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)

002262: Feb  4 17:06:06.364 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)

-Traceback= 10273BC 10274F4 1972C44 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)

They'll go for a while, then stop, then come back again.  I've tried googling these, but was unable to come up with much.  Is this something I should contact TAC with?
Thanks!

Labels:
0 Helpful
9 Replies 9

manish arora
Level 6
Level 6

ā€Ž02-08-2011 05:39 PM

Do you have Port security configured on your Ports ? what OS version are you running ?

Manish

0 Helpful

Ryan Fisher
Level 1
Level 1
In response to manish arora

ā€Ž02-08-2011 08:14 PM

I do not have port security on any ports at all.  Please see my post below for the ios version.

Thanks!

0 Helpful

kapathak
Cisco Employee
Cisco Employee

ā€Ž02-08-2011 07:55 PM

Hello Ryan,

What is the IOS version on the switch? Can you provide the exact IOS filename? Do these occur after any specific configuration change on the switch?

0 Helpful

Ryan Fisher
Level 1
Level 1
In response to kapathak

ā€Ž02-08-2011 08:13 PM

Thanks for the replies.  These switches haven't had any config changes in quite a while.  I was going in and looking at the logs for a different reason and I just happened to notice this.  It's done it on Jan 20th, then again on Jan 26th, then on Feb 4th.  In looking closer at the log, it seems that gi2/0/4 always changes its state to down in the middle of this, then back to up when the episode is done.  There's nothing relating to gi2/0/4 before all this happens.  I'm including the full episode from the log here, from the first entry of the time it starts to last entry of the same time:

002239: Feb  4 17:04:36.403 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1279: pm_vlan_get_vlan_data) (CBAC01-3750-2)
-Traceback= 190F078 19729A0 1972D58 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002240: Feb  4 17:04:36.403 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 787: pm_vlan_test_portlist) (CBAC01-3750-2)
-Traceback= 190F078 1971AB4 1972E60 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002241: Feb  4 17:04:36.411 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 780: pm_vlan_clear_portlist) (CBAC01-3750-2)
-Traceback= 190F078 1971A3C 1972F08 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002242: Feb  4 17:04:36.411 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 0 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972F14 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002243: Feb  4 17:04:36.411 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972F34 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002244: Feb  4 17:04:36.411 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (pm_vtpvlan_bitlist_test(&pd->operInfo.trunkVlans, vlan): ../switch/pm/pm_vlan.c: 1376: pm_vlan_rem_port) (CBAC01-3750-2)
-Traceback= 190F078 1972F5C 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 1B9774C (CBAC01-3750-2)
015893: Feb  4 17:04:37.411 UTC: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/4, changed state to down
002245: Feb  4 17:04:36.411 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027564 1972F68 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
015894: Feb  4 17:04:38.417 UTC: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/4, changed state to down
002246: Feb  4 17:06:02.513 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1279: pm_vlan_get_vlan_data) (CBAC01-3750-2)
-Traceback= 190F078 19729A0 1972A64 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002247: Feb  4 17:06:02.513 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 0 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972B50 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002248: Feb  4 17:06:02.513 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 773: pm_vlan_set_portlist) (CBAC01-3750-2)
-Traceback= 190F078 19719C4 1972BF8 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002249: Feb  4 17:06:02.513 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972C10 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002250: Feb  4 17:06:02.522 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 10274F4 1972C44 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002251: Feb  4 17:06:03.780 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1279: pm_vlan_get_vlan_data) (CBAC01-3750-2)
-Traceback= 190F078 19729A0 1972D58 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002252: Feb  4 17:06:03.780 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 787: pm_vlan_test_portlist) (CBAC01-3750-2)
-Traceback= 190F078 1971AB4 1972E60 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002253: Feb  4 17:06:03.788 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 780: pm_vlan_clear_portlist) (CBAC01-3750-2)
-Traceback= 190F078 1971A3C 1972F08 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002254: Feb  4 17:06:03.788 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 0 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972F14 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002255: Feb  4 17:06:03.788 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972F34 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002256: Feb  4 17:06:03.788 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (pm_vtpvlan_bitlist_test(&pd->operInfo.trunkVlans, vlan): ../switch/pm/pm_vlan.c: 1376: pm_vlan_rem_port) (CBAC01-3750-2)
-Traceback= 190F078 1972F5C 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 1B9774C (CBAC01-3750-2)
002257: Feb  4 17:06:03.788 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027564 1972F68 1964AB4 1965194 110BC24 196D148 190E734 1754790 1754A0C 184D2FC 12CF524 1847A74 1751070 17510F8 1750CE0 (CBAC01-3750-2)
002258: Feb  4 17:06:06.355 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlanid >=0 && vlanid < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 1279: pm_vlan_get_vlan_data) (CBAC01-3750-2)
-Traceback= 190F078 19729A0 1972A64 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002259: Feb  4 17:06:06.355 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 0 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972B50 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002260: Feb  4 17:06:06.355 UTC: %PM-3-INTERNALERROR: Port Manager Internal Software Error (vlan > 0 && vlan < PM_MAX_VLANS: ../switch/pm/pm_vlan.c: 773: pm_vlan_set_portlist) (CBAC01-3750-2)
-Traceback= 190F078 19719C4 1972BF8 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002261: Feb  4 17:06:06.355 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 1027478 1972C10 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
002262: Feb  4 17:06:06.364 UTC: %BIT-4-OUTOFRANGE: bit 4096 is not in the expected range of 1 to 4095 (CBAC01-3750-2)
-Traceback= 10273BC 10274F4 1972C44 1963764 110BC24 195F2F8 110BB9C 196D2C8 195ECD4 110BC24 19658B0 110BB9C 196D1D8 194C2B8 195D24C 110BC24 (CBAC01-3750-2)
015895: Feb  4 17:06:08.352 UTC: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/4, changed state to up
015896: Feb  4 17:06:09.359 UTC: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2/0/4, changed state to up

Here's also the sh ver:

CBAC01-3750#sh ver
Cisco IOS Software, C3750 Software (C3750-IPSERVICESK9-M), Version 12.2(53)SE1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Fri 12-Mar-10 15:50 by prod_rel_team
Image text-base: 0x01000000, data-base: 0x02F00000

ROM: Bootstrap program is C3750 boot loader
BOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)

CBAC01-3750 uptime is 40 weeks, 6 days, 32 minutes
System returned to ROM by power-on
System restarted at 19:25:49 UTC Wed Apr 28 2010
System image file is "flash:c3750-ipservicesk9-mz.122-53.SE1/c3750-ipservicesk9-mz.122-53.SE1.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to
export@cisco.com. WS-C3750G-48PS (PowerPC405) processor (revision F0) with 131072K bytes of memory.
Processor board ID FOC1224W1QS
Last reset from power-on
9 Virtual Ethernet interfaces
104 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

If

cisco

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address       : 00:22:0C:A4:60:80
Motherboard assembly number     : 73-10216-08
Power supply part number        : 341-0108-03
Motherboard serial number       : FOC12241NCD
Power supply serial number      : DCA1223A1KG
Model revision number           : F0
Motherboard revision number     : C0
Model number                    : WS-C3750G-48PS-S
System serial number            : FOC1224W1QS
Top Assembly Part Number        : 800-26853-01
Top Assembly Revision Number    : D0
Version ID                      : V05
CLEI Code Number                : CNMWN00ARC
Hardware Board Revision Number  : 0x09


Switch Ports Model              SW Version            SW Image                
------ ----- -----              ----------            ----------              
*    1 52    WS-C3750G-48PS     12.2(53)SE1           C3750-IPSERVICESK9-M    
     2 52    WS-C3750G-48PS     12.2(53)SE1           C3750-IPSERVICESK9-M  


Switch 02
---------
Switch Uptime                   : 40 weeks, 6 days, 36 minutes
Base ethernet MAC Address       : 00:22:0C:A4:DB:00
Motherboard assembly number     : 73-10216-08
Power supply part number        : 341-0108-03
Motherboard serial number       : FOC122420SC
Power supply serial number      : DCA1222A0DR
Model revision number           : F0
Motherboard revision number     : C0
Model number                    : WS-C3750G-48PS-S
System serial number            : FOC1224W26C
Top assembly part number        : 800-26853-01
Top assembly revision number    : D0
Version ID                      : V05
CLEI Code Number                : CNMWN00ARC

Configuration register is 0xF

CBAC01-3750#sh flash:

Directory of flash:/

    2  -rwx        1036  Dec 13 2010 09:59:23 -08:00  vlan.dat
    3  -rwx       19902   Feb 8 2011 17:25:01 -08:00  config.text
    4  drwx         192  Feb 28 1993 16:16:47 -08:00  c3750-ipservicesk9-mz.122-53.SE1
    5  -rwx        3096   Feb 8 2011 17:25:01 -08:00  multiple-fs
    6  -rwx        3856   Feb 8 2011 17:25:01 -08:00  private-config.text

32514048 bytes total (16828416 bytes free)

0 Helpful

kapathak
Cisco Employee
Cisco Employee
In response to Ryan Fisher

ā€Ž02-08-2011 08:43 PM

Ryan,

Are you seeing any unusual behavior on the switch? Are there any IP phones connected to the switch? If yes, what make are they?

0 Helpful

Ryan Fisher
Level 1
Level 1
In response to kapathak

ā€Ž02-08-2011 09:10 PM

The only thing unusual was today someone was talking and their phone dropped the call and reregistered. It typically shouldn't do that while on a call even if it loses contact with the call manager server, so we thought that was weird. We have cisco 99xx (I think) phones.

Thanks!

0 Helpful

kapathak
Cisco Employee
Cisco Employee
In response to Ryan Fisher

ā€Ž02-09-2011 08:04 PM

I think you should contact Cisco TAC to have this looked at in more detail. I did a quick search on this error message and came across a couple of bugs but in order to isolate if this fits the symptoms described by an existing bug/or if this is a new bug, it would require indepth reviewing of the switch.

Cheers!

Kapil

0 Helpful

Ryan Fisher
Level 1
Level 1
In response to kapathak

ā€Ž02-09-2011 08:26 PM

Yeah, ok, thanks. That's what I was wondering.

0 Helpful

bryan.ritten
Level 1
Level 1
In response to Ryan Fisher

ā€Ž04-05-2012 02:35 PM

Sorry to reply to such an old post, but I have the same errors in my switch logs and can't seem to find any information on this error other than this post.  Were you able to find the cause?  Thank you!

0 Helpful
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