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Factory Default for Catalyst 3850s Removed from Stack w/Password

jrichards
Level 1
Level 1

Hello and thanks in advance for the help

I have a bunch of uninstalled 3850s that were previously in a stack that I need to factory reset one by one.  The switches all boot to a password-protected prompt that I do not have the solution to.  I have attempted to use the mode button procedure to do this but it does not work.  I am unable to get to ENABLE mode and the flash appears to be read-only. 

Screenshot 2023-07-10 122553.jpg

Any help you can provide would be appreciated.

Thanks

1 Accepted Solution

Accepted Solutions

Get in the switch prompt again and run the following command

 

Switch: SWITCH_IGNORE_STARTUP_CFG=1

Switch: SWITCH_DISABLE_PASSWORD_RECOVERY=0

Switch: BOOT=flash:packages.conf

Switch: boot

View solution in original post

10 Replies 10

Hi @jrichards 

 Can you try this sequence?

flash_init
dir flash:
boot flash:<ios in the flash>

I am new to this so I am not 100% sure which specific file is the IOS.  Here is what I am looking at:

 

Screenshot 2023-07-10 132853.jpg

boot flash:packages.conf

Just confirm the name as the print Visibility is not good.

The switch brings me to the previous owner's password-protected login screen at the completion of the boot when I run the sequence you provided.  

 

Get in the switch prompt again and run the following command

 

Switch: SWITCH_IGNORE_STARTUP_CFG=1

Switch: SWITCH_DISABLE_PASSWORD_RECOVERY=0

Switch: BOOT=flash:packages.conf

Switch: boot

OK so I ran this process and received an error on the second command as the file is read only. 

The switch booted to the SWITCH> command prompt where I was able to enter EN mode.  I don't know where to go from here.

Wait....you are in privilege mode here! what else you need more?

FlavioMiranda_0-1689087266133.png

 

I should have rebooted at this point to check, I am now in the initial configuration dialog.  Problem solved.  Thank you for the help!

Glad you fixed.

Leo Laohoo
Hall of Fame
Hall of Fame

Boot the switches into ROMMON, put the firmware file into a USB flash drive and use the ROMMON command "emergency-install usb0:filename.bin".

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