Getting a warning %PLATFORM-4-ELEMENT_WARNING: on 9200 Stack

[michael.winders]

Here is my full error I am getting on all 4 switches in the stack...

%PLATFORM-4-ELEMENT_WARNING: Switch 2 R0/0: smand: 2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 100% (806 MB) exceeds warning level 80% (645 MB).

How do I clear these logs/reports out?  

This is a new switch build and I was getting a ton of errors before I upgraded the stack to 17.06.04 - I want to clean it out.

Thanks!

[MHM Cisco World]

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvf59313

[Leo Laohoo]

Post the complete output to the following commands: 

1. sh version
2. dir
3. dir flash-2:core
4. dir flash-2:tracelogs

[michael.winders]

Here are the results...

[michael.winders]

I looked in crashinfo and found....

This seems like what the command is complaining about.

Thoughts?

[michael.winders · Accepted solution]

That was it - I cleared out the crashinfo directories in each switch stack.  

I recieved....

*Mar 16 14:29:10.440: %PLATFORM-4-ELEMENT_WARNING: Switch 4 R0/0: smand: 3/RP/0: crashinfo: usage has returned to appropriate level. value 7% (55 MB) is below warning level 80% (645 MB).

[Support Informatique CACOM]

Hi,

please, which command did you use to clear it out?

[Maxim Sevostyanov]

Hey,

Seems like an old post. I have the same situation after switching crashed.

Used commands:
BRD01H#delete crashinfo:switch_report_1_20191128-005248.gz
Delete filename [switch_report_1_20191128-005248.gz]?
Delete crashinfo:/switch_report_1_20191128-005248.gz? [confirm]
BRD01H#

In case of two switches in the stack:

BRD01H#dir crashinfo-2:
Directory of crashinfo-2:/

23 -rw- 0 Nov 28 2019 02:31:23 +00:00 cilogs
12 -rw- 0 Jan 1 1970 00:00:09 +00:00 koops.dat
11 -rw- 410 Nov 28 2019 00:10:06 +00:00 last_systemreport_log
13 -rw- 1126902 Nov 14 2014 08:35:45 +00:00 system-report_1_20141114-083459-UTC.gz
14 -rw- 39 Nov 28 2019 00:10:06 +00:00 last_systemreport
15 -rw- 1055146 Nov 19 2014 04:15:34 +00:00 system-report_3_20141119-041500-UTC.gz
16 -rw- 2672111 Dec 17 2014 20:13:20 +00:00 system-report_3_20141217-201241-UTC.gz
17 -rw- 1367958 Jan 24 2014 10:45:34 +00:00 system-report_3_20140124-104459-UTC.gz
18 -rw- 111632 Jan 26 2014 00:05:49 +00:00 system-report__20140126-000538-UTC.gz
19 -rw- 1853277 Feb 11 2014 09:28:41 +00:00 system-report_3_20140211-092804-UTC.gz
20 -rw- 1063562 Feb 11 2014 09:47:09 +00:00 system-report_3_20140211-094635-UTC.gz
21 -rw- 823021 Nov 20 2018 15:31:15 +00:00 system-report_2_20181120-153030-UTC.gz
22 -rw- 369172 Nov 21 2018 10:24:02 +00:00 system-report_2_20181121-102338-UTC.gz
24 -rw- 656394 Nov 28 2019 00:10:04 +00:00 system-report_2_20191128-000926-UTC.gz
16193 drwx 24576 Jan 4 2026 12:32:21 +00:00 tracelogs
25 -rw- 437765 Apr 6 2023 18:35:33 +00:00 system-report_1_20230406-183531-UTC.tar.gz
27 -rw- 781046 Apr 6 2023 19:44:35 +00:00 system-report_2_20230406-194433-UTC.tar.gz
26 -rw- 628186 Apr 6 2023 19:44:28 +00:00 TEMP_01-02_2_RP_0_trace_archive_0-20230406-194422.tar.gz

248512512 bytes total (221773824 bytes free)
BRD01H#

BRD01H#delete crashinfo-2:system-report_*
Delete filename [system-report_*]?
Delete crashinfo-2:/system-report_1_20141114-083459-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_3_20141119-041500-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_3_20141217-201241-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_3_20140124-104459-UTC.gz? [confirm]
Delete crashinfo-2:/system-report__20140126-000538-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_3_20140211-092804-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_3_20140211-094635-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_2_20181120-153030-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_2_20181121-102338-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_2_20191128-000926-UTC.gz? [confirm]
Delete crashinfo-2:/system-report_1_20230406-183531-UTC.tar.gz? [confirm]
Delete crashinfo-2:/system-report_2_20230406-194433-UTC.tar.gz? [confirm]
BRD01H#

Also recommended to clean up the tracelogs folder
BRD01H#delete /recursive /force crashinfo-2:/tracelogs/*.gz