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Gig port down/down (err-disabled) Reason: diagnostics

Nick C.
Level 1
Level 1

Hello,

Today I had a 2 ports on Cisco 6509 go into err-disabled state. Both ports show reason "diagnostics". I tried bouncing the interfaces and defaulting the interfaces. Any ideas? Thank you!

 

Show int status err-disabled:

Port    Name                        Status       Reason
Gi1/4                                err-disabled diagnostics
Gi1/6   In Patient First F err-disabled diagnostics
 

Show Version:

Cisco Internetwork Operating System Software
IOS (tm) s3223_rp Software (s3223_rp-IPBASE_WAN-M), Version 12.2(18)SXF16, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by cisco Systems, Inc.
Compiled Tue 03-Mar-09 19:00 by kellythw
Image text-base: 0x40101040, data-base: 0x42A48810

ROM: System Bootstrap, Version 12.2(17r)SX3, RELEASE SOFTWARE (fc1)
BOOTLDR: s3223_rp Software (s3223_rp-IPBASE_WAN-M), Version 12.2(18)SXF16, RELEASE SOFTWARE (fc2)

NOMA17UA01A uptime is 4 years, 34 weeks, 4 days, 23 hours, 36 minutes
Time since NOMA17UA01A switched to active is 4 years, 34 weeks, 4 days, 23 hours, 48 minutes
System returned to ROM by  power cycle (SP by power on)
System restarted at 11:49:53 extende Tue Sep 8 2009
System image file is "sup-bootdisk:s3223-ipbase_wan-mz.122-18.SXF16.bin"

cisco WS-C6509-E (R7000) processor (revision 1.4) with 458752K/65536K bytes of memory.
Processor board ID SMG1229N0DT
R7000 CPU at 300Mhz, Implementation 0x27, Rev 3.3, 256KB L2, 1024KB L3 Cache
Last reset from power-on
SuperLAT software (copyright 1990 by Meridian Technology Corp).
X.25 software, Version 3.0.0.
Bridging software.
TN3270 Emulation software.
2 Virtual Ethernet/IEEE 802.3 interfaces
345 Gigabit Ethernet/IEEE 802.3 interfaces
1915K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

 

Thank you,

-Nick Chenault

 

1 Accepted Solution

Accepted Solutions

manish arora
Level 6
Level 6

I think Diagnostics means Hardware related issue not Config related, I would contact Cisco as this could a sign of ASIC failure.

Manish

View solution in original post

2 Replies 2

manish arora
Level 6
Level 6

I think Diagnostics means Hardware related issue not Config related, I would contact Cisco as this could a sign of ASIC failure.

Manish

Ok, thanks for your advice Manish!

 

-Nick

Review Cisco Networking for a $25 gift card