08-25-2015 03:23 AM - edited 03-08-2019 01:30 AM
Hi,
I am facing high utilisation
100
90
80 *
70 *
60 *
50 * * *** *** * * * * * * ** * *
40 **********************************************************************
30 ######################################################################
20 ######################################################################
10 ######################################################################
0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..
0 5 0 5 0 5 0 5 0 5 0 5 0
CPU% per hour (last 72 hours)
* = maximum CPU% # = average CPU%
Switch#sh processes cpu sorted
CPU utilization for five seconds: 30%/0%; one minute: 32%; five minutes: 31%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
161 88077042 12563877 7010 14.96% 14.93% 14.96% 0 Hulc LED Process
130 1897730 502571 3776 0.90% 0.89% 0.89% 0 hpm counter proc
206 347031 2807801 123 0.24% 0.18% 0.14% 0 IP Input
2 1911 100515 19 0.05% 0.00% 0.00% 0 Load Meter
219 114032 521729 218 0.05% 0.02% 0.00% 0 Spanning Tree
173 268297 200292 1339 0.05% 0.04% 0.05% 0 HRPC qos request
182 591282 167525 3529 0.05% 0.10% 0.11% 0 Power RPS Proces
101 38552 2512825 15 0.05% 0.00% 0.00% 0 apm86xxx_enet_pr
9 0 1 0 0.00% 0.00% 0.00% 0 DiscardQ Backgro
10 0 2 0 0.00% 0.00% 0.00% 0 Timers
As it can be seen Hulc LED process is utilising more than 14% .
Switch is not stacked.
Please help!!!
Solved! Go to Solution.
08-25-2015 05:07 AM
Nothing strange for this catalyst serie...you can find a lot of answers online related to that problem - I think that even cisco somewhere stated that observed utilization on 2960x series is correct and that it is normal behavior.
BTW it's a huge difference between them and ie regular 2960 or 2960S...
So - I think you should leave them working as they are and that's it...
BR,
Dragan
08-25-2015 05:11 AM
Hi thats not really high cpu thats actually ok and that output is from 72hr which means it only spiked to 80 during that period it did not stay at that level , its running on average 30-40
second the HULC is a bug so cpu is only running at 15% in reality
you dont have a cpu issue here , if it sits at 60-70 or above constant then you might want to start looking at cpu
08-25-2015 05:07 AM
Nothing strange for this catalyst serie...you can find a lot of answers online related to that problem - I think that even cisco somewhere stated that observed utilization on 2960x series is correct and that it is normal behavior.
BTW it's a huge difference between them and ie regular 2960 or 2960S...
So - I think you should leave them working as they are and that's it...
BR,
Dragan
08-26-2015 12:16 AM
Thank you for the reply
Could you please help me in stopping these out put queue drops.
Switch#sh platform port-asic stats drop
Port-asic Port Drop Statistics - Summary
========================================
Port 0 TxQueue Drop Stats: 0
Port 1 TxQueue Drop Stats: 15013
Port 2 TxQueue Drop Stats: 19693
Port 3 TxQueue Drop Stats: 32596
Port 4 TxQueue Drop Stats: 36203
Port 5 TxQueue Drop Stats: 0
Port 6 TxQueue Drop Stats: 84058
Port 7 TxQueue Drop Stats: 98235
Port 8 TxQueue Drop Stats: 255503
Port 9 TxQueue Drop Stats: 6467
Port 10 TxQueue Drop Stats: 0
Port 11 TxQueue Drop Stats: 0
Port 12 TxQueue Drop Stats: 183201
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Port 14 TxQueue Drop Stats: 0
Port 15 TxQueue Drop Stats: 40297
Port 16 TxQueue Drop Stats: 1511
Port 17 TxQueue Drop Stats: 35882
Port 18 TxQueue Drop Stats: 0
Port 19 TxQueue Drop Stats: 0
Port 20 TxQueue Drop Stats: 0
Port 21 TxQueue Drop Stats: 304294
Port 22 TxQueue Drop Stats: 0
Port 23 TxQueue Drop Stats: 10937
Port 24 TxQueue Drop Stats: 55487
Port 25 TxQueue Drop Stats: 165419
Port 26 TxQueue Drop Stats: 278803
Port 27 TxQueue Drop Stats: 0
Supervisor TxQueue Drop Statistics
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Queue 1: 0
Queue 2: 0
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Queue 8: 150
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Port-asic Port Drop Statistics - Details
========================================
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08-25-2015 05:11 AM
Hi thats not really high cpu thats actually ok and that output is from 72hr which means it only spiked to 80 during that period it did not stay at that level , its running on average 30-40
second the HULC is a bug so cpu is only running at 15% in reality
you dont have a cpu issue here , if it sits at 60-70 or above constant then you might want to start looking at cpu
08-26-2015 12:14 AM
thank you for the reply.
There are many drops in output queues. how do i stop them.
Switch#sh platform port-asic stats drop
Port-asic Port Drop Statistics - Summary
========================================
Port 0 TxQueue Drop Stats: 0
Port 1 TxQueue Drop Stats: 15013
Port 2 TxQueue Drop Stats: 19693
Port 3 TxQueue Drop Stats: 32596
Port 4 TxQueue Drop Stats: 36203
Port 5 TxQueue Drop Stats: 0
Port 6 TxQueue Drop Stats: 84058
Port 7 TxQueue Drop Stats: 98235
Port 8 TxQueue Drop Stats: 255503
Port 9 TxQueue Drop Stats: 6467
Port 10 TxQueue Drop Stats: 0
Port 11 TxQueue Drop Stats: 0
Port 12 TxQueue Drop Stats: 183201
Port 13 TxQueue Drop Stats: 0
Port 14 TxQueue Drop Stats: 0
Port 15 TxQueue Drop Stats: 40297
Port 16 TxQueue Drop Stats: 1511
Port 17 TxQueue Drop Stats: 35882
Port 18 TxQueue Drop Stats: 0
Port 19 TxQueue Drop Stats: 0
Port 20 TxQueue Drop Stats: 0
Port 21 TxQueue Drop Stats: 304294
Port 22 TxQueue Drop Stats: 0
Port 23 TxQueue Drop Stats: 10937
Port 24 TxQueue Drop Stats: 55487
Port 25 TxQueue Drop Stats: 165419
Port 26 TxQueue Drop Stats: 278803
Port 27 TxQueue Drop Stats: 0
Supervisor TxQueue Drop Statistics
Queue 0: 0
Queue 1: 0
Queue 2: 0
Queue 3: 0
Queue 4: 0
Queue 5: 0
Queue 6: 0
Queue 7: 0
Queue 8: 150
Queue 9: 0
Queue 10: 0
Queue 11: 0
Queue 12: 0
Queue 13: 0
Queue 14: 0
Queue 15: 0
Port-asic Port Drop Statistics - Details
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Weight 2 Frames 0
Queue 3
Weight 0 Frames 0
Weight 1 Frames 0
Weight 2 Frames 0
Port 27 TxQueue Drop Statistics
Queue 0
Weight 0 Frames 0
Weight 1 Frames 0
Weight 2 Frames 0
Queue 1
Weight 0 Frames 0
Weight 1 Frames 0
Weight 2 Frames 0
Queue 2
Weight 0 Frames 0
Weight 1 Frames 0
Weight 2 Frames 0
Queue 3
Weight 0 Frames 0
Weight 1 Frames 0
Weight 2 Frames 0
Supervisor TxQueue Drop Statistics
Queue 0: 0
Queue 1: 0
Queue 2: 0
Queue 3: 0
Queue 4: 0
Queue 5: 0
Queue 6: 0
Queue 7: 0
Queue 8: 150
Queue 9: 0
Queue 10: 0
Queue 11: 0
Queue 12: 0
Queue 13: 0
Queue 14: 0
Queue 15: 0
08-26-2015 12:34 AM
Port-asic drops is over subscription of the interfaces can be caused by too much traffic or by micro burst traffic that for short periods over whelms the interface , do you have qos enabled at all ?
08-26-2015 12:45 AM
No we havent enabled QOS
08-26-2015 01:08 AM
whats connected to the switch pcs,phones, servers ?
you could enable mls qos on the switch to allow for queuing at interface level it may prevent so many drops but you might have to tweak it as well when enabled to suit your traffic depending on what the results are and depending on what you have connected to the switch , as i said some of these drops are from superscription depending on the devices connected they can be sending too much traffic for the port to handle
do you see these drops in the output section of each interface as well or just on platform outputs
heres a link that explains how to enable qos on 2960x
http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/software/15-0_2_EX/qos/configuration_guide/b_qos_152ex_2960-x_cg/b_qos_152ex_2960-x_cg_chapter_011.html
08-26-2015 02:18 AM
This switch is connected to PCs and ip phones.
There are output drops on interface aswell
Switch#sh interfaces | include Total output
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 19693
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 15013
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 36203
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 32596
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 84058
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 269918
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 98235
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 6467
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 183201
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 1511
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 41047
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 35882
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 304457
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 55487
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 15163
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 279304
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 165419
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 36275
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 140017
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 42733
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 64554
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 906977
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 9
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 532221
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
08-26-2015 02:27 AM
How old are the counters ? if there up a long time you can expect drops on output queue you will never fully get rid of them as some are legitimate drops
for our 2960 switches at layer 2 with pc and phones we have applied mls qos trust dscp on the uplink and the edge ports , this trusts voice traffic prioritizes it and puts the other traffic into specific mls queues to alleviate drops , you will need to enable mls qos globally as well but if your traffic is being caused by micro burst traffic from certain applications on the pcs you would need to look at the app rather than the switch as micro bursts will nearly always cause drops as they spike oversubscribing the interface for a few seconds at a time resuming in drops
08-26-2015 04:07 AM
ok thank you will implement qos and check.
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