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High Temperature Warning

AlejandroIslas
Level 1
Level 1

Hi Everyone,

I would greatly appreciate your help, the log in a cisco Nexus9000 C9336C-FX2 Chassis is showing high temperature in three ports Ethernet1/34, Ethernet1/35, Ethernet1/36:

2024 Sep 20 15:29:38  %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/34, High Temperature Warning
2024 Sep 20 17:24:41 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/34, High Temperature Warning cleared

2024 Sep 20 10:59:37  %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/35, High Temperature Warning cleared
2024 Sep 20 11:14:37  %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/35, High Temperature Warning
2024 Sep 20 12:44:49  %ETHPORT-3-IF_XCVR_ALARM: Interface Ethernet1/36, High Temperature Alarm
2024 Sep 20 12:44:49  %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/36, High Temperature Warning cleared
2024 Sep 20 12:49:49  %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/36, High Temperature Warning

 NXOS: version 9.3(9)

these ports part of vPC Peer Link KeepAlive (1/34) and vPC Peer-Link L2 (1/35, 1/36)

the warning of high temperature is only in the main switch , in the other side I don't have the problems.

I've read some cisco articles and speaks about the bug version (5.2(1)N1(4)), but is not my case,

https://bst.cisco.com/quickview/bug/CSCug84290

how can I know what is the main problem?

show interface Ethernet1/35 transceiver details
Ethernet1/35
transceiver is present
type is QSFP-100G40G-BIDI
name is CISCO-FOIT
part number is SFBR-89BDDZ-CS2
revision is 02
serial number is FOF2310N4BG
nominal bitrate is 25500 MBit/sec
Link length supported for 50/125um OM3 fiber is 70 m
cisco id is 17
cisco extended id number is 220
cisco part number is 10-3317-01
cisco product id is QSFP-40/100-SRBD
cisco version id is V01

Lane Number:1 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.99 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.10 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning

Lane Number:2 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.95 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.10 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning

Lane Number:3 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.56 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.53 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning

Lane Number:4 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.55 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.53 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning

 

 

 

 

 

 

 

 

 

 

 

 

1 Accepted Solution

Accepted Solutions

AlejandroIslas
Level 1
Level 1

Hi Everyone,

Thanks for you help, I opened a case with cisco TAC and finally the the transceivers are just not receiving adequate cooling.

View solution in original post

6 Replies 6

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Link length supported for 50/125um OM3 fiber is 70 m

Since these are 100Gig links, can you use an OM4 cable and test again?

HTH

Hi @Reza Sharifi 

Thankas for you answer, the fiber is 0M4 , and the distance between two switches is around the 3 meters.

Giuseppe Larosa
Hall of Fame
Hall of Fame

Hello @AlejandroIslas ,

the RX optical power is rather high

Rx Power -0.10 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm

How long are the fibers between the two Nexus devices and what type are they ?

Hope to help

Giuseppe

 

 

Thanks @Giuseppe Larosa 

The long are the fibers between the two Nexus is aprox 3 or 4 meters maximum

Hello @AlejandroIslas ,

3-4 meters ?  what about trying to use 30 meters fiber pairs ?

because the temperature alarm may be related to an high optical power received.

Hope to help

Giuseppe

 

AlejandroIslas
Level 1
Level 1

Hi Everyone,

Thanks for you help, I opened a case with cisco TAC and finally the the transceivers are just not receiving adequate cooling.

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