09-24-2024 09:04 AM
Hi Everyone,
I would greatly appreciate your help, the log in a cisco Nexus9000 C9336C-FX2 Chassis is showing high temperature in three ports Ethernet1/34, Ethernet1/35, Ethernet1/36:
2024 Sep 20 15:29:38 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/34, High Temperature Warning
2024 Sep 20 17:24:41 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/34, High Temperature Warning cleared
2024 Sep 20 10:59:37 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/35, High Temperature Warning cleared
2024 Sep 20 11:14:37 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/35, High Temperature Warning
2024 Sep 20 12:44:49 %ETHPORT-3-IF_XCVR_ALARM: Interface Ethernet1/36, High Temperature Alarm
2024 Sep 20 12:44:49 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/36, High Temperature Warning cleared
2024 Sep 20 12:49:49 %ETHPORT-4-IF_XCVR_WARNING: Interface Ethernet1/36, High Temperature Warning
NXOS: version 9.3(9)
these ports part of vPC Peer Link KeepAlive (1/34) and vPC Peer-Link L2 (1/35, 1/36)
the warning of high temperature is only in the main switch , in the other side I don't have the problems.
I've read some cisco articles and speaks about the bug version (5.2(1)N1(4)), but is not my case,
https://bst.cisco.com/quickview/bug/CSCug84290
how can I know what is the main problem?
show interface Ethernet1/35 transceiver details
Ethernet1/35
transceiver is present
type is QSFP-100G40G-BIDI
name is CISCO-FOIT
part number is SFBR-89BDDZ-CS2
revision is 02
serial number is FOF2310N4BG
nominal bitrate is 25500 MBit/sec
Link length supported for 50/125um OM3 fiber is 70 m
cisco id is 17
cisco extended id number is 220
cisco part number is 10-3317-01
cisco product id is QSFP-40/100-SRBD
cisco version id is V01
Lane Number:1 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.99 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.10 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning
Lane Number:2 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.95 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.10 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning
Lane Number:3 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.56 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.53 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning
Lane Number:4 Network Lane
SFP Detail Diagnostics Information (internal calibration)
----------------------------------------------------------------------------
Current Alarms Warnings
Measurement High Low High Low
----------------------------------------------------------------------------
Temperature 65.01 C ++ 65.00 C 5.00 C 60.00 C 10.00 C
Voltage 3.18 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 7.50 mA 10.00 mA 2.00 mA 8.50 mA 3.00 mA
Tx Power -0.55 dBm 6.99 dBm -10.00 dBm 3.99 dBm -6.00 dBm
Rx Power -0.53 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning
Solved! Go to Solution.
09-26-2024 06:37 PM
Hi Everyone,
Thanks for you help, I opened a case with cisco TAC and finally the the transceivers are just not receiving adequate cooling.
09-24-2024 11:19 AM
Hi,
Link length supported for 50/125um OM3 fiber is 70 m
Since these are 100Gig links, can you use an OM4 cable and test again?
HTH
09-24-2024 03:12 PM
Thankas for you answer, the fiber is 0M4 , and the distance between two switches is around the 3 meters.
09-24-2024 01:05 PM
Hello @AlejandroIslas ,
the RX optical power is rather high
Rx Power -0.10 dBm 6.99 dBm -11.93 dBm 3.99 dBm -7.90 dBm
How long are the fibers between the two Nexus devices and what type are they ?
Hope to help
Giuseppe
09-24-2024 03:16 PM
Thanks @Giuseppe Larosa
The long are the fibers between the two Nexus is aprox 3 or 4 meters maximum
09-24-2024 08:36 PM
Hello @AlejandroIslas ,
3-4 meters ? what about trying to use 30 meters fiber pairs ?
because the temperature alarm may be related to an high optical power received.
Hope to help
Giuseppe
09-26-2024 06:37 PM
Hi Everyone,
Thanks for you help, I opened a case with cisco TAC and finally the the transceivers are just not receiving adequate cooling.
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