How bad is my C3560X-48P-S? Only SYST LED Fast Blinking [Solved: RMA Processed]

[Carlos Espino]

Hi, thank you in advance for your time reading this post, I have a C3560X-48P-S that works for almost 3 years without problems until now, the actual led status is SYST LED on fast blinking and no additional leds or ports leds or activity with ethernet cables connected, the PS seems working ok and when I accesed via USB Console, I did it via com3 but got this message after " switch: reset "

switch: reset
Are you sure you want to reset the system (y/n)?y
System resetting...

Using driver version 3 for media type 1
Invalid parameter block -- no mac address available.
Xmodem file system is available.
Can't set variable with illegal char "▒" (0xffffffff) in name.
Can't set variable with illegal char "▒" (0xffffffff) in name.
Can't set variable with illegal char "▒" (0xfffffff7) in name.
Can't set variable with illegal char "▒" (0xffffffef) in name.
Can't set variable with illegal char "▒" (0xffffffe7) in name.
Can't set variable with illegal char "▒" (0xffffffdf) in name.
Can't set variable with illegal char "▒" (0xffffffd7) in name.
Can't set variable with illegal char "▒" (0xffffffcf) in name.
Can't set variable with illegal char "▒" (0xffffffc7) in name.
Can't set variable with illegal char "▒" (0xffffffbf) in name.
Can't set variable with illegal char "▒" (0xffffffb7) in name.
Can't set variable with illegal char "▒" (0xffffffaf) in name.
Can't set variable with illegal char "▒" (0xffffffa7) in name.
Can't set variable with illegal char "▒" (0xffffff9f) in name.
Can't set variable with illegal char "▒" (0xffffff97) in name.
Can't set variable with illegal char "▒" (0xffffff8f) in name.
Can't set variable with illegal char "▒" (0xffffff87) in name.
Can't set variable with illegal char " (0x7f) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "▒" (0xfffffff4) in name.
Can't set variable with illegal char "/" (0x2f) in name.
Can't set variable with illegal char "'" (0x27) in name.
Can't set variable with illegal char "" (0x1f) in name.
Can't set variable with illegal char "" (0x17) in name.
Can't set variable with illegal char "" (0x0f) in name.
Can't set variable with illegal char "" (0x07) in name.
The password-recovery mechanism is enabled.
The "MAC_ADDR" environment variable is not set.
Initializing Flash...
mifs[2]: 1 files, 1 directories
mifs[2]: Total bytes : 6838272
mifs[2]: Bytes used : 1956352
mifs[2]: Bytes available : 4881920
mifs[2]: mifs fsck took 1 seconds.
...done Initializing Flash.
done.
Loading ""...: no such device

Error loading ""

Interrupt within 5 seconds to abort boot process.
Boot process failed...

The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.

Any idea to get back to life?

Thanks in advance!

Carlos Espino

[Madhukrishnan Gopinathan Nair]

Try this to recover from Switch mode.

http://www.cisco.com/c/en/us/support/docs/switches/catalyst-2950-series-switches/41845-192.html

Thanks,

Madhu

[Carlos Espino]

Madhu:

I am starting to worry about where to transfer the new .bin to boot up via HyperTerm, seems that my flash: is not ok at all, getting this, what do you think?

switch: flash_init
Initializing Flash...
...The flash is already initialized.

switch: load_helper
Unknown cmd: load_helper

switch: dir flash:
unable to stat flash:/: no such device

switch: dir

List of filesystems currently registered:

bsdcs[0]: (read-only)
bstage[1]: (read-only)
fstage[2]: (read-write)
xmodem[3]: (read-only)
null[4]: (read-write)
tftp[5]: (read-only)

switch:

THX

[Carlos Espino]

Thank you for your support Madhu

[Madhukrishnan Gopinathan Nair]

Hi,

Hope it helped you.

[Carlos Espino]

Im still with problems, I tried to transfer the new boot to the flash: but seems that something is not ok with that. 

I am starting to worry about where to transfer the new .bin to boot up via HyperTerm, seems that my flash: is not ok at all, getting this, what do you think?

switch: flash_init
Initializing Flash...
...The flash is already initialized.

switch: load_helper
Unknown cmd: load_helper

switch: dir flash:
unable to stat flash:/: no such device

switch: dir

List of filesystems currently registered:

bsdcs[0]: (read-only)
bstage[1]: (read-only)
fstage[2]: (read-write)
xmodem[3]: (read-only)
null[4]: (read-write)
tftp[5]: (read-only)

Not sure if I can boot with a USB thumb drive maybe.

[Madhukrishnan Gopinathan Nair]

Could you please try 

dir flash

without colon (:) and see it detects 

[Madhukrishnan Gopinathan Nair · Accepted solution]

Looks the switch's flash got corrupted and may need to raise an RMA for it. 

[Carlos Espino]

Thank you for your support Madhu & Lulian, seems like this switch has this issue as common problem, CISCO has processed as RMA and will be replaced tomorrow. I learned so much with your help but maybe the RMA must be the first step next time. Thanks again.

[Carlos Espino]

switch: dir flash
unable to stat flash/: no such device

switch:

Thanks

[Iulian Vaideanu]

The "invalid parameter block" message does not look good - based on some very similar experience I had with a Catalyst 2960 I'd say there's a good chance you can successfully "boot xmodem:" (and, once you boot, config and flash will probably look fine), but obviously it's not feasible to do that every time the switch needs to be reloaded.

Unfortunately there's probably no way of touching the parameter block of the flash from IOS or ROMMON, so I'd RMA the device if that option was available.

Here's the discussion about C2960s:

https://supportforums.cisco.com/discussion/10818696/cisco-2960-flash-filesystem-not-found

[Carlos Espino]

Got this error trying to boot xmodem:

Any Idea what I am missing Lulian? 

Im trying with this: c3560e-ipbasek9-mz.150-2.SE9.bin

Thx

[Iulian Vaideanu]

Maybe it's worth trying another terminal emulator - I can't remember the last time I used HyperTerminal for file transfers since I discovered Tera Term:

https://ttssh2.osdn.jp/index.html.en

[Madhukrishnan Gopinathan Nair · Accepted solution]

Hi Carlos,

Is this under RMA coverage? I would say its the time to check for an RMA.

Nevertheless we can try all options to bring it up, but to me it is indicative of hardware failure and suggest to get it replaced

HTH

Madhu

[Carlos Espino]

No coverage, since this is so expensive, how possible is that Cisco fix the problem to avoid replace it?