How to perform a hard factory reset on a SG500-52 switch?

[dclarolh1]

I've looked everywhere and everyone talks about it as though I have access to this device. I do not and need to perform a hard factory reset. Any ideas?

So far I've held down the reset button for 30+ seconds while plugging in the power. I started to hold it down right before I plugged in the power.

[Georg Pauwen]

Hello,

you need to press the reset button for more than 10 seconds with power on.

To restore the switch configuration to the factory default settings:

1. Disconnect the switch from the network or disable all DHCP servers
on your network.
2. With the power on, press and hold the Reset button for more than 10 seconds.