IronPort login prompt S100V

[liam_obrien36]

I am looking for some help we have setup an Ironport s100V device on our network and added domain authentication as we have a few domains they are all added and work as should. What the issue is when a user open there browser they keep getting log in required is there a way to stop this

[SANTHOSHKUMAR SARAVANAN]

Hi ,

 You mean to say , whenever user reopen browser iron port is prompting for user authentication ??

HTH

Sandy

[liam_obrien36]

yes that is correct

[SANTHOSHKUMAR SARAVANAN]

Hi , 

 You can do this as below , What is your OS version ??

what is your mode of authentication ?? Global /transparent 

http://www.cisco.com/c/dam/en/us/td/docs/security/wsa/wsa7-7-5/user_guide/WSA_7-7-5_UserGuide-book.pdf

Configuring Global Authentication Settings

Step 1 On the Network > Authentication page, click Edit Global Settings.

Table 20-10 Explicit Forward Proxy Mode Authentication Settings

Credential Cache 
Options:
Surrogate Timeout
This setting specifies how long the Web Proxy waits before asking the client 
for authentication credentials again. Until the Web Proxy asks for 
credentials again, it uses the value stored in the surrogate (IP address or 
cookie).
Note that it is common for user agents, such as browsers, to cache the 
authentication credentials so the user will not be prompted to enter 
credentials each time.

HTH

Sandy

[liam_obrien36]

The OS version is 7.5.5-194 for web

Where can i check the Authentication mode??

I have set the Surrogate setting to 86400 but still get the issue