Lost access to CUCM web admin page 7.x

[John Cheetley]

Hi Cisco techs,

I have lost access to my CUCM web admin page version 7.x

The only thing that has changed is the default router via ISP for NBN purpose.. Meaning that previous router ip was 192.168.0.1 to 192.168.20.1

I access this via Firefox https://192.168.0.12 (previous IP) but now is 192.168.20.2

Have tried another brower to no affect

Can still access the router via telnet command line OK. Using Cisco IOS ipvoiceK9-M vers12.4

I get a network time out message only in the firefox browser window

I last accessed this 2 months ago setting up directory numbers and config files.

Please let me know what you need. Happy to help further

[John Cheetley · Accepted solution]

This can now be closed as resolved myself with updating ISP gateway ip address in cucm 7.1.2 and router ip address gateway