07-26-2022 11:41 AM
Hello
I have a 3650-48PQ-S switch with IOS cat3k_caa-universalk9.16.09.04.SPA.bin try to upgrade it to cat3k_caa-universalk9.16.12.07.SPA.bin version. But this generated the following problem.
Booting...Initializing RAM +++++++@@@@@@@@++++++++++++++++++++++++++++++++
Interface GE 0 link down***ERROR: PHY link is down
The "IP_ADDR" environment variable is not set.
flashfs[7]: Checking block 43...bad block number (17747)
flashfs[7]: erasing block 43...done.
flashfs[7]: Checking block 44...bad block number (770)
flashfs[7]: erasing block 44...
flashfs[7]: erasing block, flash handle 0x534006f4, device 0, offset 0x3f0000: Operation Failed
The system encountered an error during initialization of the filesystem.
The following commands will initialize the filesystem, and finish
loading the operating system software:
flash_init
boot
switch:
I tried to load the old image by means of a usb and at the moment of loading the usb I got the following error
switch: boot
Reading full image into memory.................................................................................................................................................................................................................................................................................................................................................................................................................................................done
Bundle Image
--------------------------------------
Kernel Address : 0x537966c4
Kernel Size : 0x3684e0/3572960
Initramfs Address : 0x53afeba4
Initramfs Size : 0x19b595c/26958172
Compression Format: mzip
Bootable image at @ ram:0x537966c4
Bootable image segment 0 address range [0x81100000, 0x81c14630] is in range [0x80180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "usbflash0:cat3k_caa-universalk9.16.09.04.SPA.bin" uncompressed and installed, entry point: 0x816e4a80
Loading Linux kernel with entry point 0x816e4a80 ...
Bootloader: Done loading app on core_mask: 0xf
### Launching Linux Kernel (flags = 0x5)
Jul 26 18:03:50.073: %BOOT-3-SYSD_STARTFAIL: R0/0: Failed to launch boot task boothelper_autoupgrade.service ( exit-code )
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
Mainboard hardware authentication failed. Abort init ...
In startup mode I can't load flash
switch: flash_init
Initializing Flash...
flashfs[7]: Checking block 44...bad block number (770)
flashfs[7]: erasing block 44...
flashfs[7]: erasing block, flash handle 0x534006f4, device 0, offset 0x3f0000: Operation Failed...done Initializing Flash.
Could you help me?
Solved! Go to Solution.
07-26-2022 03:51 PM
07-26-2022 09:59 PM
Open a Tac ticket and ask for the RMA. Device replacement.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc72748
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn16574
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm55208
07-26-2022 03:51 PM
07-28-2022 12:15 AM
Hello,
I have submitted a ticket to TAC and am waiting for a response.
07-26-2022 09:59 PM
Open a Tac ticket and ask for the RMA. Device replacement.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc72748
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn16574
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm55208
05-01-2024 05:19 AM
we are using Cisco 3650 48&24PD-L in our organisation all of a sudden every 2 day a switch is gettting Mainboard hardware authentication failed. Abort init ...
for now, we are installing Cisco IOS manually by flash.
those are the pkg installed in those swhich, which are moved to cat3k_caa-universal-k-9.16.12.10a.SPA.
Is there any way to stop this or any more information on what is happening.??
05-01-2024 05:52 AM
RMA the switch because this is a very well-known issue with 2960X, 6840, 3650/3850 and Catalyst 9k switches.
RMA the switch before End-of-Support Date.
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