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Module failed but not detected in logs nor show module command

faimymolina
Level 1
Level 1

Hello: I have a Core c6509 (bootflash:cat6000-sup2k9.8-1-3.bin) with a WS-X6148-RJ-45 in slor 5. Recently that module suddenly failed but in the output of the show module command, its status was OK, and no logs were generated, eventhough all leds were ambar. After reseating the module, it worked fine again, however, what can be causing that we were not able to see its real status through any command?

Another curious thing: show environment command output, all parameters of that module show N/A:

****************** show environment all *****************

Environmental Status (. = Pass, F = Fail, U = Unknown, N = Not Present)
  PS1: .     PS2: .     PS1 Fan: .     PS2 Fan: .
  Chassis-Ser-EEPROM: .     Fan1: .
  Clock(A/B): A         Clock A: .     Clock B: .
  VTT1: .    VTT2: .    VTT3: .

                  Intake          Exhaust         Device 1        Device 2
Slot            Temperature     Temperature     Temperature     Temperature
--------------- --------------- --------------- --------------- ---------------
1               23C(50C,65C)    27C(60C,75C)    26C             23C            
2               22C(50C,65C)    26C(60C,75C)    25C             23C            
3               21C(50C,65C)    36C(65C,80C)    N/A             N/A            
4               24C(50C,65C)    29C(60C,75C)    24C             28C            
5               N/A             N/A             N/A             N/A            
6               21C(80C,95C)    27C(55C,70C)    28C(70C,85C)    27C(70C,85C)   
7               21C(80C,95C)    26C(55C,70C)    27C(70C,85C)    24C(70C,85C)   
9               19C(50C,65C)    34C(65C,80C)    N/A             N/A            
1  (Switch-Eng) 21C(50C,65C)    28C(60C,75C)    N/A             N/A            
2  (Switch-Eng) 21C(50C,65C)    25C(60C,75C)    N/A             N/A            
1  (MSFC)       28C(50C,65C)    29C(60C,75C)    N/A             N/A            
2  (MSFC)       27C(50C,65C)    27C(60C,75C)    N/A             N/A      

Thanks in advance.

1 Reply 1

Fabienne Stephanoff
Cisco Employee
Cisco Employee

Hello,

Do you have the output of show test for that module?


Fabienne