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Module N7K-M148GS-11 was frozen

David Salazar
Level 1
Level 1

Hi, everybody

Recently we ha a Nexus 7010 with a module frozen that was OIR (Online Remote and Insert) but do not work until reload the Nexus 7k.

The command "show tech-support" has the following:

exception information --- exception instance 64 ----

Module Slot Number: 1

Device id : 147

Device Name: 0x93

Device Errorcode: 0x9329201

Device ID: 147 (0x93)

Device Instance: 41 (0x29)

Dev Type (HW/SW): 02 (0x02)

ErrNum (devInfo): 01 (0x01)

System Errorcode: 0x41e00054 SFP_FPGA: Excessive Interrupt Events..

Error Type: Minor error

PhyPortLayer: Ethernet

Port(s) Affected: 42

Error Description:

DSAP: 0 (0x0)

UUID: 0 (0x0)

Time:  Thu Aug 23 18:32:50 2012

Can anybody help me? Was is Excessive Interrupt Events? Can this "Minor Error" frozen the system?

Is the port 42 on module 1 affected? o was 42 ports?

Thank a lot.

2 Replies 2

Jerry Ye
Cisco Employee
Cisco Employee

This looks like a hardware issue to me. Have you engage TAC? TAC can help you to perform further troubleshoot.

Regards,

jerry

I have opened a TAC case, awaiting theire response.

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