module status & diagnostic result analysis

Youn Seok Kim · ‎03-24-2013

i installed WS-C4506-E 3 day ago

i discovered someting different module status

Right at the end of the module ( WS-X4648-RJ45-E ) show red led. this is not port led

i try to reset module several time. but it's same status.

but this is operating now nomally

I upload picture..

could plz answer why ?

i guess this is hardware problem but it's not sure..

and this is module status and diagnostic result

do you know what is mean ?

Error code ------------------> 3 (DIAG_SKIPPED)

This Case is DOA(Dead of arrival ?

C4506#sh mod
Chassis Type : WS-C4506-E

Power consumed by backplane : 0 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1     6 Sup 7L-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7L-E     ABCDE123456
2    24 1000BaseX (SFP)                        WS-X4624-SFP-E      ABCDE123456
6    48 10/100/1000BaseT (RJ45)                WS-X4648-RJ45-E     ABCDE123456

M MAC addresses                    Hw Fw           Sw               Status
--+--------------------------------+---+------------+----------------+---------
1 b0fa.ebe5.16c0 to b0fa.ebe5.16c5 1.1 15.0(1r)SG3 03.03.00.SG      Ok
2 b0fa.ebc6.5b70 to b0fa.ebc6.5b87 1.2                               Ok
6 10f3.1197.1490 to 10f3.1197.14bf 2.1                               Ok

module 6: SerialNo : ABCDE1234

C4506#

C4506#sh diagnostic result module 6 test 1 detail

Current bootup diagnostic level: minimal

Test results: (. = Pass, F = Fail, U = Untested)

___________________________________________________________________________

1) linecard-online-diag ------------> .

          Error code ------------------> 3 (DIAG_SKIPPED)
          Total run count -------------> 1
          Last test testing type ------> n/a
          Last test execution time ----> Mar 23 2013 07:54:17
          First test failure time -----> n/a
          Last test failure time ------> n/a
          Last test pass time ---------> Mar 23 2013 07:54:17
          Total failure count ---------> 0
          Consecutive failure count ---> 0

Slot Ports Card Type Diag Status Diag Details
---- ----- -------------------------------------- ---------------- ------------
6 48 10/100/1000BaseT (RJ45) Passed None

Detailed Status
---------------
. = Pass U = Unknown
L = Loopback failure S = Stub failure
P = Port failure
E = SEEPROM failure G = GBIC integrity check failure

Ports 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
. . . . . . . . . . . . . . . .

Ports 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
. . . . . . . . . . . . . . . .

Ports 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
. . . . . . . . . . . . . . . .

___________________________________________________________________________

Leo Laohoo · ‎03-24-2013

Can you post your "sh log"?

Youn Seok Kim · ‎03-24-2013

There is no any log
Thank you

Sent from Cisco Technical Support Android App

Leo Laohoo · ‎03-25-2013

No logs? Re-seat the module. During the power-up of the module, it'll be logged. Post that.

Youn Seok Kim · ‎04-04-2013

I think this is Hardware Fault so I have processed DOA
Thanks

Sent from Cisco Technical Support Android App

Youn Seok Kim · ‎05-19-2013

Problem analysis:

====================

I have serach the issue and then found we are hit bug CSCue90589

CSCue90589 WS-X4648-RJ45-E may have Red LED at the far right corner

Symptom:

Certain serial numbers of WS-X4648-RJ45-E have a Red LED at the far right corner. This will be visible through the sticker.

Conditions:

Insert a WS-X4648-RJ445-E into a powered up chassis.

Workaround:

The LED will always be Red and will never be green. It can be ignored.

Here is the bug link:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue90589

Action plan:

====================

As the bug mentioned, this is not an issue that we can ignore the LED status.