New Switch issues

ianbradshaw673769158 · ‎12-14-2020

Hi,

We have just received a new Cisco IE 4010 switch, when I boot it up, I keep getting to the same point and I can not enter any commands into the CLI, all LED's on the unit look fine. it seems to stop every time once it confirms the two PSU's are good but I cannot get any further, any suggestions welcome.

CPU rev: B
Image passed digital signature verification
Board rev: 5
Testing DataBus...
Testing AddressBus...
Using driver version 4 for media type 1
Xmodem file system is available.
Base ethernet MAC Address: dc:77:4c:c2:8a:80
The password-recovery mechanism is enabled.
USB Console INIT
Initializing Flash...
mifs[5]: 12 files, 1 directories
mifs[5]: Total bytes : 1806336
mifs[5]: Bytes used : 829440
mifs[5]: Bytes available : 976896
mifs[5]: mifs fsck took 0 seconds.
mifs[6]: 1 files, 1 directories
mifs[6]: Total bytes : 3870720
mifs[6]: Bytes used : 133632
mifs[6]: Bytes available : 3737088
mifs[6]: mifs fsck took 0 seconds.
mifs[7]: 5 files, 1 directories
mifs[7]: Total bytes : 258048
mifs[7]: Bytes used : 8192
mifs[7]: Bytes available : 249856
mifs[7]: mifs fsck took 1 seconds.
mifs[8]: 5 files, 1 directories
mifs[8]: Total bytes : 258048
mifs[8]: Bytes used : 8192
mifs[8]: Bytes available : 249856
mifs[8]: mifs fsck took 0 seconds.
mifs[9]: 1897 files, 80 directories
mifs[9]: Total bytes : 122185728
mifs[9]: Bytes used : 38248448
mifs[9]: Bytes available : 83937280
mifs[9]: mifs fsck took 1 seconds.
...done Initializing Flash.
Loading "sdflash:/ie4010-universalk9-mz.152-6.E1/ie4010-universalk9-mz.152-6.E1.bin"... Verifying image sdflash:/ie4010-universalk9-mz.152-6.E1/ie4010-universalk9-mz.152-6.E1.bin.....................................................................................................................................................................................................................................................................................................................................................................................................................Image passed digital signature verification
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
File "sdflash:/ie4010-universalk9-mz.152-6.E1/ie4010-universalk9-mz.152-6.E1.bin" uncompressed and installed, entry point: 0x3000
executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, IE4010 Software (IE4010-UNIVERSALK9-M), Version 15.2(6)E1, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 06-Mar-18 07:42 by prod_rel_team
Initializing flashfs...
Using driver version 4 for media type 1
mifs[7]: 12 files, 1 directories
mifs[7]: Total bytes : 1806336
mifs[7]: Bytes used : 829440
mifs[7]: Bytes available : 976896
mifs[7]: mifs fsck took 1 seconds.
mifs[7]: Initialization complete.

mifs[8]: 1 files, 1 directories
mifs[8]: Total bytes : 3870720
mifs[8]: Bytes used : 133632
mifs[8]: Bytes available : 3737088
mifs[8]: mifs fsck took 0 seconds.
mifs[8]: Initialization complete.

mifs[9]: 5 files, 1 directories
mifs[9]: Total bytes : 258048
mifs[9]: Bytes used : 8192
mifs[9]: Bytes available : 249856
mifs[9]: mifs fsck took 0 seconds.
mifs[9]: Initialization complete.

mifs[10]: 5 files, 1 directories
mifs[10]: Total bytes : 258048
mifs[10]: Bytes used : 8192
mifs[10]: Bytes available : 249856
mifs[10]: mifs fsck took 0 seconds.
mifs[10]: Initialization complete.

mifs[11]: 1897 files, 80 directories
mifs[11]: Total bytes : 122185728
mifs[11]: Bytes used : 38248448
mifs[11]: Bytes available : 83937280
mifs[11]: mifs fsck took 1 seconds.
mifs[11]: Initialization complete.

...done Initializing flashfs.
Checking for Bootloader upgrade..
Boot Loader upgrade not needed(v)

FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

POST: MA BIST : End, Status Skipped

FPGA Initialization done!
POST: ACT2 Authentication : Begin
POST: ACT2 Authentication : End, Status Passed
Downloading FPGA image ...... done

POST: Inline Power Controller Tests : Begin
POST: Inline Power Controller Tests : End, Status Skipped

POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Skipped

Waiting for Port download...Complete
Initializing Port Extension Feature Support...

This product contains cryptographic features and is subject to United
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use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco IE-4010-16S12P (APM86XXX) processor (revision T0) with 1048576K bytes of memory.
Processor board ID FDO2443J6L0
Last reset from power-on
1 Virtual Ethernet interface
28 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : DC:77:4C:C2:8A:80
Motherboard assembly number : 73-101623-03
Motherboard serial number : FDO24430KLX
Model revision number : T0
Motherboard revision number : D0
Model number : IE-4010-16S12P
System serial number : FDO2443J6L0
Top Assembly Part Number : 68-6048-01
Top Assembly Revision Number : P0
Version ID : V01
Hardware Board Revision Number : 0x05
Backplane FPGA version : 1.1A
CIP Serial Number : 0x22C28A80
SKU Brand Name : Cisco

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 28 IE-4010-16S12P 15.2(6)E1 IE4010-UNIVERSALK9-M

SD Flash Manufacturer : SMART MODULAR (ID=89h)
Serial number : 10149169
Size : 908MB

Press RETURN to get started!

*Mar 1 00:00:08.311: Read env variable - LICENSE_BOOT_LEVEL = lanbase
*Jan 2 00:00:01.876: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = ie4010 Next reboot level = lanbase and License = lanbase
Jan 14 03:22:31.170: Voltage margining not enabled
Jan 14 03:22:37.367: %SMI-5-CLIENT: Smart Install Client feature is enabled. It is recommended to disable the Smart Install feature when it is not actively used. To disable feature execute 'no vstack' in configuration mode
Jan 14 03:22:37.937: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jan 14 03:22:39.293: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
Jan 14 03:23:02.181: %FLASH-6-DEVICE_INSERTED: Flash device inserted
Jan 14 03:23:02.481: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 1 inserted
Jan 14 03:23:02.485: File sdflash:ssh.enable not found

Jan 14 03:23:03.111: %SYS-5-RESTART: System restarted --
Cisco IOS Software, IE4010 Software (IE4010-UNIVERSALK9-M), Version 15.2(6)E1, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 06-Mar-18 07:42 by prod_rel_team
Jan 14 03:23:04.117: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Jan 14 03:23:05.533: %POWER_SUPPLIES-5-PWR_OK: Power supply 1 is functioning
Jan 14 03:23:05.802: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 2 inserted
Jan 14 03:23:08.805: %POWER_SUPPLIES-5-PWR_OK: Power supply 2 is functioning