cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
807
Views
2
Helpful
2
Replies

Newbie... I can not identify COM port to Console into 2960

MTNaz
Level 1
Level 1

When I plug in USB cable, Device Manager Says: 'Cisco usb to serial adapter' but does not provide a COM port # to use in Putty ...Nothing is listed under COM ports...What might I be missing? should I be using something other than a terminal emulator?  Thank-you!!

2 Replies 2

M02@rt37
VIP
VIP

Hello @MTNaz,

As your screenshot shows, there is no conflict with driver.

I think you miss the number dedicated for that COM port. By default Putty use COM1 as id port.

Then check that id port one step further the screenshot:

  1. Open Device Manager.

  2. Click on View in the menu bar and select Show hidden devices.

  3. Locate Ports (COM & LPT) in the list.

  4. Check for the com ports by expanding the same.

After that configure the good id COM port on Putty.

As I concerned, I use Tera Term, and when you select COM Port you have in a predefined list the good COM id port!

 

Best regards
.ı|ı.ı|ı. If This Helps, Please Rate .ı|ı.ı|ı.

johnlloyd_13
Level 9
Level 9

hi,

you'll need to manually type the port number in putty. just try to guess the COM# if you've got a few USB ports in your PC.

alternatively, try to use tera term or secure crt so it will auto detect the COM port number for you.

also make sure your USB adapter driver is updated and you select the correct settings: 9600-8-n-1-n

Review Cisco Networking for a $25 gift card